Hotel Marbella

Buena estancia, el personal puede mejorar su amabilidad y eficiencia. Las áreas están limpias y bien cuidadas . Los costos del restaurante algo altos

The outside of the hotel is really nice, pool area, lobby, and the restaurant is really good for dinner! The rooms are quite basic, in an ideal world they could use a fridge and some new linens, the towels were threadbare and grey, the toiletries were soap and shampoo and there were no wash cloths. Also you can only get ice from the restaurant and you have to pay for it! The balcony is nice ($100 pesos a night extra) but the table was very stained! We enjoyed our stay but with a few little details it would have been great!

No amenities.

Me encanto todo excelentes servicio y muy bonito

My second stay at Hotel Marbella, it is clean, secure and affordable. Staff is very friendly and helpful. Location is central and many walking distance restaurants and shopping are nearby. Onsite restaurant has excellent food although a bit pricey. Would recommend for singles, couples, families.

Great Restaurant. convenient location. Rooms Clean. AC is ON/OFF , no temperatura control.

The room was very basic to the point that there was no coffeemaker, no cups, no table to sit around, no comfortable chair. Air conditioning was not adjustable, just on or off, too cold when it was on, too stuffy when it was off. The pool was cold and small. With children playing ball in it, you don't really want to be there. Area around the pool didn't have lounge chairs with umbrellas, just a couple plastic chairs in the sun.m The shady area had loud families playing loud music on their audio systems. No way to relax and listen to the surf. The only good things in this hotel are nice cleaning ladies and good restaurant el Marinero. The reception staff was also nice. And good location.

Wheelchair access was good. Location was near to shopping and restaurants. The restaurant in the hotel was fine. Pools were good. It's on the beach, but swimming is out of the question due to the high surf at all times. We went to other local, more protected beaches for snorkeling and swimming.

The persons at checking did not abided by the term on the reservation. We reserve a room with a king bed. They said that it was not available. I asked if it was going to be one available maybe in a couples of days. Again they said no. We ask for the second level with ocean view. Again they said that is going to cost more and with two beds again. Beds are small and i almost fall off the bed. They also said that because i when to second party for the reservation they could not help me. They said i should call them directly to made the reservation.

The room pictures were not what was offered when i arrived, i was aske to pay more for a better room