Homewood Beaumont, TX

After unclear directions of finding this hotel, we discovered that this property is currently under construction, was not told this before booking. My family, which included 3 children, an infant, and I got stuck in the elevator. It was a horrific and traumatizing experience for not only myself, but now the children as well! It made a loud noise and fell from the third floor, to the first. We attempted to call the front desk from a cell phone, no answer. We also clicked the emergency button on the elevator with no answer. This resulted in us having to call 911 and the fire department was on their way. After almost 10 minutes, the elevator decided to randomly open. The worker from the front desk didn’t care. He simply advised us that he “was doing rounds” at the time of the incident and “it was working when he used it earlier.” This is extremely unprofessional and dangerous!!! This is not ok!!!

Excellent stay. Comfortable and quiet. Clean and fresh room. Now the breakfast, don’t miss out on Mr Michael’s waffles from his secret recipe. Best I ever had. He cooked them and served them with all the ingredients, looking picturesque for menu favorites. Staff was professional and courteous. 5 stars for a short stay right off the interstate.

Nice place for a quick over night stay

Property condition & facilities

Had construction going on inside the hotel. We were not notified of this before. Was given a voucher to eat breakfast at another hotel next door. Would not have booked at this hotel had we were told beforehand.

The hotel is overall excellent, but the keycards were not working. However, the staff was nice and accommodating with unlocking room door every time. It was just an inconvenience during stay.

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Very clean, helpful staff! Road construction to the hotel was a MESS, no fault of the hotel. Pillows were AWFUL. Several family members also stayed with the same complaint. Went and bought pillows for second night stay.

Hard furniture and beds. Check out another place.

There was construction on Feeder road.