The Bell Pool Villa Resort

Great service and very nice staff. Food was great as well as the property. Was nervous about the location but learned we had access to shuttle service to the beach.

The price for this villa is overcharged. The service here is great. Staff is friendly and very willing to help. The problem is the quality of facility. Everything is quite old. I can’t take shower or even wash my hand in all the washrooms.( I have spent time to check on each washroom and all the running water is so fxxking slow) I need to do everything in the kitchen and can’t take shower that night. The rooms are not connected, so u have to walk around to lock each room. The night I stay have some problem with the water supply, so not only the running water in toilets, but also the swimming pool. I call the room service and it spends 1hour to fix it. The craziest thing is that i request for check out at 1 and the staff said it was fine. But turn it out the staff called me in the checkout day and ask me to check out at 1230. I have to rush for packing up my belongings. I won’t come back again. A 4star hotel is even better than this one.

This was our second stay at the bell pool villas and we love this place. Villas are spacious and clean and the private pools are amazing. Staff were friendly and always helpful Fabiano (I think that was his name) and Pan in particular were always very kind and helpful. We are looking forward to returning to the bell as soon as we can.

Stayed here for 3 nights and I wish I didn’t. On the outside the place looks amazing. Private villa with a private pool. On the first night our living room flooded because of a faulty pipe in the kitchen sink. Told house keeping an they took an entire day before sending an engineer to fix it. There were lizards in our bathrooms and I have no idea how they got in because all the windows were locked. The food here is ridiculously overpriced. On the 2nd and 3rd day the power kept going out. So we had no A/C or WiFi—(forgot to mention how ridiculously terrible the WiFi here is) the phones or laptop wouldn’t ever stay connected. The front desk kept calling our phone when we were trying to sleep. Save your money and stay somewhere cheaper. We wanted to go all out because it was approaching our last few nights here. Never again I’ll give this place 2/5 stars and that’s only because the place does look amazing but that’s about it.

We booked the 3 bedroom villa for 6 people. The villa is nice and spacious. The pool is awesome.. Hotel even provided shuttle service to Kamala beach and town. We had a short trip of 3 days 2 night hence was on a tight schedule. Unfortunetly for us, on second day just after 10am there was no electricity due to a fallen tree nearby. As the villa uses motor pump for water, we were also left with no water. Imagine not being able to use the toilet for hours and the staff was not able to give a estimated time when this can be rectified. Additionally, hot water was also not working which were then rectified the evening. We could not do much on Saturday due to this. On a bright side,staff are really nice and tried to accomadate to the guests . Overall if not for the incident of no electricity and water, which wasted half a day, would have given the villa 4 star...

Loved it.... what a gorgeous group of villas. Nothing but positives to say. Well done to the staff and management. Particular shout out to the Chef who came to our villa one night and cooked up an amazing BBQ, so much food! Had the Asian breakfasts most mornings which I really enjoyed. The pool was fabulous, loved how housekeeping were in and out in a few minutes each day as there were so many staff to do it, loved the little touch of burning oils in the bathrooms, and a beach bag in each room for use during our stay. In fact we liked it so much we bought one. These villas are not in the heart of town and we felt isolated a bit for the first few days, then we discovered the shops and restaurants along Kamala Beach. We also hired a car from Avis which we picked up on arrival at the airport. You need a GPS to get around but driving is easy. We had heard about the high death toll from motor bikes and were a bit hesitant about driving but it was a breeze and very useful to have a car while at this villa. We stayed 8 nights. Netflix and Cable TV chanels were great, particularly the kids channels.

The villla I’m which we were at was beautiful. The individual rooms all have private bathrooms and the master bedroom has a gorgeous front view facing the pool. Highlight is that it comes with a gigantic unicorn float. We had 4 rooms although we just used 2. Had issues with our airport transport and the lady at the reception was really nice and helped us figure out everything quickly! However there was quite a few issue with our stay. Booking was messed up so we had to change villas during a 2 day stay. Didn’t bother us too much but it was still inconvienent. Our the rooms we stayed in had no hot water. Called the staff and they tried to fix it but nothing worked. Was quite frustrating as they offered to let us shower at the lobby and didn’t have another solution. And our villa is quite a walk away. Only till we suggested they opened the other rooms of the villa to check if the other bathrooms had hot water did they figure it out. Then when we went to bed we found HUGE stains on our blanket. They came straight away but the solution was the used the unused room’s blanket.

For us this was the perfect get away with our four legged children. In general it is so difficult to find a beautiful place where you can have your dogs with you and have them secure! This is a private space and they can run around and enjoy the holiday with you! What gives it that extra is the dog sitting service they provide. You can go out and have someone come to your villa to look after your babies - obviously at an extra cost but just an amazing service! The breakfast and food service In-Villa is special! You can arrange a time and you meal will be set up for you where ever you desire. Highly recommended and will definitely stay there again!

its 45 min from the Airport, 20 min for Patong beach, I Booked Two bedroom villa for 5 nights , very nice and great private pool, the breakfast was nice and they bring it to your villa (no buffet) , there were some notice on the villa that the two bedroom is not connected, so we couldn't leave or (3 years) old child sleep on her own, the insects were numerous ) I had to spry for almost two days to kill most of them (the hotel should did that before we arrived) , the A/C broke and they had to come three times to fix it and there were nothing to do in the hotel except to go to KAMAL beach and ride a bicycle (the hotel in the middle of private houses), if you like a quiet Villa then your on you luck because its depends on you neighbors (ours were loud and noisy for two nights) The staff were very helpful, kind , nice and always smiling, big bonus for Muslim people because they offer a full staff of women to clean your villa and to serve you and they respect your privacy.

Very nice and relaxing but the food was mediocre at best. Great staff !!