Courtyard by Marriott Kunshan

Great hotel with a fantastic breakfast. I've stayed many times and always had a great experience. I'll be back

The Hotel was Very nice! Breakfast was wonderful! Service was Great! When I checked out I noticed that my Bill was for $116 and I was quoted $96 for the nights stay that included breakfast. I am very unhappy about this, that is a $20 difference!

I always stay at this hotel when I am on trip to Kunshan and I am a platinum member. Hotel upgraded me to a suite hotel but I found the sitting room has not good enough lighting and washroom is not located inside the bedroom. Asked for change to standard room within 5 minutes after checked in, but receptionist simply told me no room was available without checking. My colleague was able to change the room when she made serious complaint, after me. It clearly told me a rule, they will ignore your request and your need, if you do not make complaint.

Stayed 2 nights here for a business trip. 1st night arrival wanted a quick dinner so had at the hotel restaurant. The food level is below average. The breakfast crew perhaps from the same crew as well, not up to Marriott group of quality. Overall it is still a good hotel and good location although it is not walking distance to city center.

Great Central hotel, great buffet and Executive Lounge, could do with a pool, would be nice to relax after a hot long working day!!!

Rooms are nice, water is hot and pressure is good. Beds are clean and comfortable. Building contains more than just hotel. Lower floors accessible by stairwell or elevator on other side of building. Appears to be another hotel/office/apartment. Interesting exploration of "other side". Disappointed to find no lights in stairwell and construction material (cart) chained to stairwell. In case of fire you will be in the dark and fall over it. WIFI/internet almost unusable. 0.10 MB/s down, 2MB/s up Restaurants are good, breakfast is excellent.

It took 20 mins to check in as about 3 different receptionists dealt with me which was a bit annoying. Anyway the rooms are excellent and beds very comfortable. Food especially breakfast is excellent with plenty of choices. Downtown is only 10 mins by taxi with plenty of restaurants.

Spent one night on business trip. Hotel was western enough to meet my needs.

Excellent service , good breakfast . My stay was very pleasant with beautiful river view and it was even better at nights overlooking downtown buildings of Shanghai . The rooms are nicely kept and clean . 😊😊😊

CHECK IN receptionist is very NICE, to help raise the suite. My children are very fond of "welcome gift -local paper cutting". The room is clean; lounge wine is very rich, breakfast is delicious. In Marriott ,we always feel sincere service and have a good experience. the next time we will come again.