The Atrium Resort

The entire property was clean and everyone was friendly.

overall enjoyed our stay

Real nice property. Will return!

5/5 property! This property was great! Our stay was perfect! Not too far from the city center, easy parking, staff was great! Affordable price! The only negative (which isn’t even a negative) was there was not a restaurant on site, but it’s close to several options. Honestly the rating of 8.2 online doesn’t do it justice. It’s easily a 9.5 property.

Pros:The room was great, full kitchen and supplies and the pool was perfect. Cons: -No food/drink onsite -Shower would not get hot -Plan for your own transportation because the shuttle was not reliable. They kept assuring us they were on the way to get us from the beach but even after 20 min we started walking and never ran into them on the 10 min walk back to the hotel. -Lastly, on our last day, we were 10 minutes behind check out, and although we verbally answered the door, the housekeeping used their key anyway, to open the door, while we were still occupying the room. We were not dressed, and it was an extremely uncomfortable situation.

Very run down property, not a resort with a horrible customer service! Our room had windows that led into the hallway and elevator. When we asked for a room with windows, they said that they have a contract with Expedia where it is clearly stated there are no windows that have outside view. The property located in the middle of nowhere! You have to take a cab $20 one way to the closes store or restaurant. The beach is about 8 min away walking on a highway! There was no cleaning services provided and we had to wash our own towels. The pool is in a very poor condition. DO NOT BELIEVE THE PICTURES. When we asked to speak to the manager, he was not friendly at all. We told him that we will contact Expedia and let them know how bad their hotel and visitor service was, and he said, go ahead. Turks and Caicos is absolutely beautiful and do not let this plaice ruin your perfect vacation. I do not ever post any negative comments, but I feel obligated to share this information because it can really ruin your dream vacation.

The property was clean, quiet and beautiful! these pictures dont do it justice at all!

theres no food or entertainment in walking distance, definitely get a rental

Everything was perfect

My family truly enjoyed our stay. The staff were very friendly and helpful. The condo was very clean and comfortable. I especially enjoyed the patio. Would definitely book another enjoyed stay at The Atrium.

Love it