The Trouville Bournemouth

The hotel is being refurbished and it looked tired. When we parked there was a lot of rubbish outside the entrance. But there were a lot of parking spaces and check in was very straightforward. I paid (expensive) for parking as I didn’t book direct with the hotel and I paid for breakfast (ok price) - due to the refurbishment it’s currently served at the sister hotel , The Hermitage (looks like a lovely hotel) - about 4 mins down the road. Loved the breakfast. The Trouville hotel is about 5 mins from the beach. The location of the hotel is great. We used the pool and hot tub and they are good. The room was ok - it was tired and in need of some tlc, but as a base it was fine for us and pretty good value.

The hotel was tired and the room needed a good clean behind the dated furniture - bedding was clean and beds ok. Good selection of hot drinks in the room. No plug sockets by the bedside table. Walls not that thick and only single pane window -could hear nearby music late into the night. Heard people talking in the morning in the small corridor outside. The size of the room was good and the bathroom was a decent size, very tired, but functional. Disappointed with the room when we first arrived - but in fairness it was basic, but ok. Just dated and well used. Hotel room was warm, but there was a fan. I think the parking price was expensive, free if you book direct but £12 a night if you book via a third party, just felt the price was expensive. And for transparency it should be clearer or just included in the room price, rather than an add on.

Great location swimming pool was lovely

Could hear people in the next room Beds very uncomfortable

The staff were amazing and were happy to help with any thing, they even posted a letter for me. The pool was nice, good temperature and nice and quite. It was in the perfect location for attending the BIC.

Unfortunately due to on going renovations the hotel was not as clean as it could have been and the riin we stayed in was in need of some tlc. Unfortunately we didn't sleep well as other guests were extremely noisy and u myself had to go out and ask them to keep it down as I had no way of contacting reception as they had removed the telephone. There was also only one twin plug socket in the while room.

Cheap, nice room

Shower wasnt hot and water pressure was terrible. Wouldnt let us have more than one key to the room of 4 of us

Staff where very friendly and helpful cant fault them at all

Poor level of maintenance and cleanliness. Breakfast was very poor for the high price we paid food came out cold bacon and sausage looked like it was boiled and the mushrooms well think they where microwaved at best would not recomend the food we left hungry and went in to town for breakfast after walking out requested a refund was told this was not possible so waisted our money and didnt eat the food