Sofitel Guangzhou Sunrich

Everything

An excellent stay for the price paid. I had a good promo deal through Accor and wanted to experience the CBD, so stayed here two nights solo. The property is ageing a little bit and as is typical for Chinese hotels, sometimes the details get missed. First room I was assigned had some dust and a leaking shower, so I contacted the front desk who arranged for a different room, problem solved quickly. Rooms are very spacious, absolutely gorgeous old-world charm (which I like) with nice décor, and a sitting area (the TV rotates). Bedding was clean, confortable, and the work desk had everything, down to small scissors/stapler/ruler. Fitness centre is top notch, only remark is that the pool is too warm (28-29°) for most tastes. The location is on a main street but still 1,5km from the nearest metro station and the major shopping hub. A bit of a hike on foot in the summer heat and rain. I just did the bike-sharing like the locals, but otherwise you need to take a didi or taxi to get places. So it's imperfect but the comfort, spaciousness, and décor make it up enough for me to still award it 5 stars given the price I paid. Staff are also very helpful in case of assistance needed.

We stayed there in May 2026, attending a conference which was hosted there. Food was good for breakfast and dinner with plenty of variety. Staff were all attentive and pleasant. The location of the hotel was just ok. We had to get a taxi to most places but they're very cheap so did a bit of sightseeing. Might not rush back but it was pleasant.

The hotel itself was well-presented and maintained, with a clean and comfortable environment in a convenient location. However, as a large-scale property, it lacks the atmosphere and character that might distinguish it from other hotels in the area. The executive lounge was a pleasant space, though its food offering was limited to scheduled snack service at set times only. This compares unfavourably to other hotels where a light selection remains available

As a long-standing Accor member, this is the first Accor property I have stayed at that charges guests for in-room water. Every other Accor hotel I've visited provides complimentary bottles — an expectation that is standard across the brand. This was a notable point of frustration among multiple guests during their stay. Given that room rates were already significantly elevated due to the Canton Fair, the additional charge felt unnecessary and out of step with the level of hospitality expected at this tier. Communication at the front desk was also a challenge. Staff had limited English proficiency, which led to recurring difficulties for guests during check-in, check-out, and general enquiries.

ubicacion, desayuno, limpieza

nada

Everything

Not something particular everything was tight and nice

This was the best thing that could have happened to us in Guangzhou. The Sofitel Hotel amazed us from the moment we walked in. A huge chandelier in the lobby, paintings, exhibitions—everything was thought out to the smallest detail. Our room was stunning. French chic was evident in every corner. 😍 Breakfasts were very varied on the second floor, with a wide selection for every taste. We also visited the lounge, enjoying the stunning views of the skyscrapers and the beautifully presented menu. We especially loved the French restaurant. The atmosphere was exquisite, and the food was simply delicious. We'd love to return again and again. A huge thank you to the entire hotel staff for their impeccable service.🔥

Checked in to this unexpectedly old Accor Hotel. From the arrival we knew it was going to be less than great, couple of vintage cars displayed at the entrance, dirty, rusting and flat tyres.. check was initially ok, was told we needed to wait a little for our room, a little turned out to be 2 and a half hours.. by which time the front office shift had changed and we had to go through the entire checkin process again. Upon arrival into the room we were greeted by a large cockroach laying on his back, kicking his legs.. called Housekeeping and asked for someone to come and remove it. Duty manager arrived and explained its a “Guangzhou Problem”. We’ve stayed in several Hotels in the city and not had this issue. DM insisted on upgrading us to what he called a suit, although on a higher floor had no views as there was a huge diagonal mullion running through the window and the room was basically the size as the precious room but with more walls so felt extremely cramped. The layout in this “suite” was the oddest I’ve encountered, with the Shower literally inside the toilet cubicle. In the cold light of morning we realised, despite being reassured that the DM had checked the room, that it was dirty, not just a little, thick dust, black mould on ceilings and in the bathroom …. Accor should be absolutely ashamed of the state they e let this property fall into…