Lemigo Hotel

The breakfast was decent as well as the dinner so generally the food was ok.

Cleaning was poor.

The breakfast was wholesome. The fruit selection, tho limited provided flavourful fare. The omlettes were great. Other dishes that I sampled were tasty. Good ambiance! A great start to the hectic days!

Fruit selection could have been wider. More local fruit would have been nice. Non diary substitues were sadly missing. Some of us don't use dairy.

At breakfast, there is a WIDE variety of cuisines to choose from and all in plentiful amounts. The omelette station was in gt demand. I also had dinner in the restaurant. Fish grilled to perfection! Lovely atmosphere throughout. The hotel is spotlessly clean and safe - visible luggage screening. The staff are all very helpful, The decor in the communal areas adds to the feeling of being in 'high end' Africa! On the last day I discovered the jacuzzi. This is an ASSET as those who can't or don't want to swim can still enjoy this aspect of the Spa/Health club.

I had the opportunity to stay one extra night in the older/original section?? Brown/beige/depressing. It was a very different experience and feel to that of the new section which is 5*. I did not like the room decor. Also even though indicated, I did have some trips. All step edges need to be marked clearly from end to end and not just, sort of, in the middle at best. Someone is going to have a bad fall, so the hotel needs to action this!

The property is big

No comment

Customer Services, especially from Nadia

Could be cleaner

I liked Lemigo hotel a lot: it is a top-notch choice for both business and leisure travelers. The breakfast is a standout feature, with a diverse selection of high-quality dishes that cater to various tastes, ensuring a satisfying start to the day. The rooms are not only large and comfortable but also meticulously maintained, offering a perfect blend of modern amenities and coziness. The hotel’s cleanliness is impeccable, reflecting its commitment to providing a hygienic and welcoming environment (team was cleaning every morning). The swimming pool is a fantastic feature (this is why I have chosen that place), offering a serene oasis where guests can unwind after a long day (or early in the morning - as I was swimming on some days even before 7.00 am). Whether you want to take a refreshing dip or simply relax by the poolside, it adds a special touch to the overall experience. With its excellent facilities and attentive service, Lemigo Hotel ensures a memorable and enjoyable stay. Also my transport was arranged, for this I am very grateful to Joisleen and Deo. Special thanks to Konstantin at the Business Center - he was very helpful with my printing and scanning assignments.

While my stay at Lemigo Hotel was largely excellent, one area for improvement would be the payment process. My preference is to pay upon arrival, but unfortunately, this option was not available at the time of booking. Offering this flexibility would enhance the overall guest experience and align with the convenience that many travelers seek. So, hope next time I can do payment once I am at the hotel, with credit card held as a guarantee only.

Clean, comfortable, wonderful and friendly staff.

Location is very close to the Kigali Convention Center, a good choice for business travellers.

The swimming pool facility and hours makes it practically useless.