Tropicana Lagoon Apartments

Brilliant staff, but owners failed to pay staff and bills, resulting in strikes and lack of stock for the restuarant.

The staff were super friendly and helpful with local information. The restaurant was in a nice location, with a somewhat limited menu but always different specials each night. Really nice Melanesian buffet and show on Sundays. Location is a bit out of way but easy to catch local mini buses on road for only a few bucks.

Pictures on website looked nice but on arrival the room looked somewhat different (pictures were of single units). Mouldy shower, poor water control, and toilets that did not flush well did not make it for nice stay. Pool was nice for kids. Kayaking in the lagoon was good. Staff were generally very nice but there was only one incompetent dude, who stuffed up our orders and tried to rip us off at least four times (by choice or incompetence). Luckily my math is up to scratch and the dude even managed to rip himself off. Meals were generally okay if you didn't want to go further or to town but meal prices in Vanuatu are too high to be good value. Overall experience at the hotel was little bit disappointing.

Beautiful spot, exceptional staff, great food. Highly recommended.

We stayed for only a few days but enjoyed it immensely. Staff had the great knack of being there to help but not over the top. Lovely comfy beds, nice restaurant, possible a bit short on food offer but in a wonderful alfresco environment and helpful service.

Tropicana Lagoon Apartments is an awesome destination for a Vanuatu holiday. Ideally located ten minutes out of town, on the Second Lagoon, it is a peaceful, tranquil holiday destination. The staff are always friendly and ready to help in any way they can, from calling for a bus, to organising clean washing or room service, they were a pleasure (I wanted to bring one home!). Though not as fancy as Australian 4* resorts, the downfalls were overlooked by the great location and service. An easy trip into Port Vila put you at the doorstop to any missing amenities, but was unnecesary most of the time due to the willingness of tour companies to pick up direct from the Apartments, and the close proximity of other restaurants.

Relaxing environment. Restaurant held a limited selection but all food was tasty and well presented.

Hotel was clean and tidy, but poorly sound proofed. The barking of the dogs from across the lagoon at night was not very pleasant. The staff was exceptionally friendly, helpful and had always a smile on their faces. The food was great! The sauces are to die for (yummy!).

Thank you to everyone at Tropicana for being so awesome, love you all. - I arrived first for 3 days on my own, everyone made me feel very much at home and would not hesitate to help me, especially trying to get a bus =) Partner arrived and he enjoyed it just as much as I.

Stayed in a two bedroom apartment by the pool - beds were comfortable and rooms spacious. Shared bathroom was clean and functional. Easy access to pool and little restaurant/bar overlooking the lagoon. All in good condition and comfortable.