Rox Hotel Aberdeen by Compass Hospitality

Good for the price, beautiful building but feels run down. Bed was too soft for me and the windows do not open so very stuffy even with the AC on.

This property is not great, everything was broken, it was not clean, but the staff and service were wonderful.

The entrance was uninspiring but once inside the two security doors the interior was fine. The bedroom was spacious, reasonably equipped with a large bathroom and good shower. Unfortunately two of the light shades were badly damaged and there was a hole in the bathroom wall where the toilet roll holder used to be. Only continental breakfast (okay) no real bar or restaurant available. The outside areas would have been nice if they had been weed free and clean. The photos on line bear no resemblance to reality - this is currently a tired three star hotel in a great location.

Fine for one night stay

The carpet in the room was stained and dirty. The television didn't work. The fixtures in the bathroom were loose, some broken. There was no way to get into the hotel except walking up 10 stairs with a very heavy suitcase. Actually, that's not true. To leave the hotel, I asked if there was a way out without the stairs. The kind receptionist took me out a staff-only door which was a filthy, smelly alley. Finally, I left a piece of sentimental jewelry in the room, notified Reception and asked for its return. The receptionist said Housekeeping had left (it was 2 pm) but she said she herself would follow up and call me back. I then emailed the hotel confirming my call and advising of the lost jewelry. Two days later, I've still not heard anything. Pretty sure my jewelry was taken. Do not stay here.

Staff was great, went above and beyond on an issue I brought up in passing. Very spacious room and comfy bed.

Great stay at the Rox Hotel, room was immaculate, WiFi brilliant and staff all very friendly, looking forward to staying there again.

Lovely Staff but the hotel is situated in a run down area. I need to get a hotel near the railway station and this fits the bill. The staff’s friendliness and helpfulness will ensure I return.

Accessibility to city centre

The staff are superb! Nothing is too much trouble and they genuinely care that your stay meets your satisfaction. Be aware however that there are no restaurant or bar facilities and that a cooked breakfast is not available - continental only.