Rox Hotel Aberdeen by Compass Hospitality

Nice hotel in good central location. Room was generally clean but don’t look to closely and bedding had a big hole in it . T.V did not work and was told someone was coming out to fix it ( no station reception) but that did not happen ) I would stay there again but not at a premium .

There was no hot water over the 2 day stay, when we complained we were told that they had been working on it for 2 weeks. They should not have taken bookings with no hot water.

I stayed 2 nights after a 16 hour journey to get there. I was offered the opportunity to checkout and credited £25 for the inconvenience of having no hot water for both nights, due to their boiler blowing. The room was grubby with marks all over the walls and carpets, mould and grime around the shower and a strange stain on the throw for the bed. Staff were lovely but working with some exceptional circumstances this week.

Please ignore the online pictures of this Hotel it is nothing like how it portrays itself. The room was shabby and there was no hot water for a shower. I asked at at the repception and was informed that the boiler had been turned on and it would take 15-20mins for the boiler to heat, I hadnt time to wait as I was working and had to leave. Sorry but this Hotel is by far the worst experience I have had in a long time.

I booked a Junior Suite which was advertised as being a large room with a sofa seating area. Having stopped at this hotel 6 years ago that is what I expected. When i arrived in the room it was no bigger than a lot of average business hotel rooms and there wasn't even a chair in the room. I had to ask reception who brought up a small desk chair which wasn't the most comfortable to sit on after a day out. The toilet seat was broken and the sink plug system was broken as the plug itself was missing. Very disappointing to say that it advertised itself on Expedia as a Junior Suite. I have had more facilities in business hotels in the past. Unfortunately I will not be returning to the Rox Hotel in the future.

This has to be one of the worst hotels we ever stayed. There was no water in the room, unclean bathroom, a lots of small cordidors with no lift , dirty windows and taps that are not closing properly. Well Below average !

Arrived for a two night stay and for the first night and morning, I only had cold water. The room is very tired with damaged furnishing and housekeeping weren't on top of replenishing bathroom items. It seems like the rooms have had a hard life and are in desperate need of an upgrade.

Staff and hotel where great. Only thing, no milk for coffee in the room

no toilet paper no kettle have to ask for one

Overnight stay friendly staff lovely breakfast comfy bed what else do you need, would stay again