Victoria Crown Plaza Hotel

recently stayed at Victoria Crown Plaza and had a very pleasant experience. The hotel is well-maintained, the rooms are clean and comfortable, and the overall facilities were up to the mark. One of the biggest advantages for me was its location — it was very close to the exhibition center I was attending, which made commuting extremely convenient. While the breakfast spread had limited vegetarian options, I was genuinely impressed by the effort made by the chef. After mentioning my dietary preference, the chef went out of his way to prepare something special for me each morning during my 4-day stay. This kind of personalized attention made a big difference and added a thoughtful touch to the overall experience. The staff were polite and helpful, and the overall atmosphere of the hotel was calm and professional. It's not always easy to find a hotel that balances comfort, good service, and a convenient location, but Victoria Crown Plaza managed to do all three. I truly appreciated the hospitality and the effort to accommodate my needs. I would definitely consider staying here again on my next visit.

Honestly, everything during my stay was good and quite decent. I didn’t face any issues or discomfort. The staff, service, and overall experience were smooth and satisfying. There was nothing that stood out as a negative, and I genuinely had no complaints throughout my stay.

We have stayed at the Crown Plaza hotel in Victoria several times over the past couple of years and I had been our favorite place to stay. However, the last time we were there (3 nights starting August 8 for my birthday) we had a serious issue. There were bedbugs. At the end of our stay, I had 12-15 bites and my husband had three. They were NOT mosquito bites; all were on my body, in places where a mosquito could have bitten me. When we checked out we told the desk clerk about our experience. He immediately wanted us to talk with the manager, but as we were running late to catch the ferry, we couldn't wait, but he assured us that he would speak to his manager and someone would contact us regarding this matter. (As a side note, in the past, I owned a small luxury hotel, and ALWAYS made it a point to address any concerns -good or bad- immediately.0). I'm sorry to say, that next time in Victoria, we will not be staying at the Crown Plasa aaain..... nor will any of our friends. Kae Mapel

Love the property

Everything... more food options wud be great 👍 they were helpful and considerate

Nothing and we wished we had enuf money to stay

Great experience!!!

Excellent service. Very polite and customer friendly staff with a touch of excellence. Rooms are very spacious and good value for rate paid

I like the location because it was central to the places I had to visit. The rooms are very cosy as well. Super polite staff. And lastly a big shout out to the chef. The guy can whip up any meal

The experience was ok, the ambiance and service from the staffs, the rooms and all. I will be visiting again and I highly recommend this property