No 1 Hotel

Excellent location for touring the area . Very comfy bed

Location.... Friendly staff

No negatives all good

Breakfast room was lovely

mattress needs replacing One chef down so understandably busy, however mqc qnd cheese was barely warm and just didn't have any flavour at all. Won't put us off coming back as the staff were doing their best

The set up in the bathroom was a big surprise.

Need to pay more attention to details. No cover on shower drain, grout on bathroom floor, no toilet roll holder. Sockets in bedrooms need sealant around or re fitting and tv did not turn off from remote (had to turn off at socket). For me personally not feather bedding. Rooms otherwise look to be very good standard but I work at a country house hotel so eye for details are trained to look at finer details.

Location and people lovely

Getting in and out - doesn’t run like a hotel. No one on premises in the normal way. Odd layout of hotel meant we had to enter around the back - key worked but someone had put the lock across and we couldn’t get in. No one answered the emergency number. Passer by called someone she knew ! Someone came obviously couldn’t get in and disappeared. Got a text on my prompt to say getting someone to come - we were stuck outside in the rain for 40 mins No reference to this or apology the next day or on leaving

Staff very good. Breakfast good. Location

Room too hot as only small window to open and it was next to extracto r fan of a pizza shop giving off heat and smell. Also close to midnight I had to shout out of window asking neighbours to turn off music Loose loo seat.

Nothing much

The room - it was small,no ventilation. No soap for hand washing or other products were available,the shower had mould in it and the toilet seat was broken. In the bedroom the bedside lights did not work. We brought this to the attention of the staff who said that someone would deal with it straight away ( it was 9.30pm when we reported it) at 10.15pm we went to bed - staff tried to gain access to the room at 10.30 pm. The door to the room had a Venetian blind covering the glass half of the door which was broken. The breakfast supplied fell far short of the description given. We stayed at the same hotel in 2018 and at that time we had been very impressed with all aspects of the hotel,hence our re-booking. We subsequently learned that the ownership of the hotel had changed. I would not stay there again and would advise anybody else from doing so.

Food good staff friendly

It was not value for money the doors rattled which interfered with your sleep the fire doors banged when anyone went through them spent two nights but I wouldn’t go back