Grand Arkenso Parkview Hotel

Geweldig verblijf, zeer goede lokatie ten opzichte van centrum, winkels/mall en uitvalswegen. Aardig en behulpzaam personeel. Erna, de bar manager is zeer onderhoudend!

overall is good for this hotel.i think grand arkenzo is old hotel in semarang.The facilities are complete, starting from a swimming pool, gym and access to the mall.the room is clean but the room carpet looks old and needs to be updated.I hope I can visit again.

Having the best quality service on our stay at Grand Arkenso The staff are outstanding ! They're very nice, warm, welcoming, and helpful. Kudos for Dini Febriani the marketing that assisted us from the beginning till the end. Best location at Simpang Lima the heart of Semarang. Beautiful Parkview. Rooms are clean and neat, with bathtub in every rooms! The price aren't expensive but the service are top notches! Will definitely recommend Grand Arkenso to friends, family, and colleagues. Absolutely coming back to Arkenso on our next visit in Semarang :)

Well … The Receptionist is Horrible, never greet us since check in until check out. Not even when they see us going in or out from the hotel. Other staff is pleasant to deal with. Breakfast is Very good with lots of variety especially if they have big group staying there, they will add more variety. Location is the major wow factor for this hotel as it's right at Simpang lima, and across the road from ciputra mall Semarang, easy to find foods all around the hotel. The whole floor we stay at level 10, look very outdated with old and ripped carpet on the hallway. The room they assigned us also not much different, look very old and outdated, the carpet is ripped at few location. even one of the chair has damaged cushion (so you sit straight at the base of the chair). the bathroom door is full with water stain, holes, damaged all over. the bathroom floor area is very slippery too. overall if the budget and location is your main concern, than can give this hotel a try, but if you want more pleasant stay, maybe look at other hotel nearby .

Stayed here just to sleep overnight from Kudus to Jakarta. The hotel is old. The carpet in the hallway is dirty and old. The room is clean with comfy beds, but there are rust and dirts on the bathroom and bathtub. The amenities provided are okay and standard for 3 or 4 star hotels. Hairdryer, complimentary bottled water, tea etc are provided. The location is superb as it is walking distance to Simpang Lima where food is abundant at night. If a night stay you are looking for, and budget is a concern, then this is the place to stay. But parking is a challenge as there is not much parking space. If you bring a car, please make sure this hotel has enough parking space.

Room very hot. Air conditioner not function. Its terrible 😭😭😭 And parking area is too small and dirty. Oh noooo..... The bathroom also not good. Its enough for me. Never come back again. Very poor and terrible for 4 star hotel. How come its very very not satisfying.

Spent 2 nights at this hotel and that was nice. It's located right at simpang lima Semarang, so this hotel is so close to tourist destinations in Semarang. Unfortunately it was raining and I couldn't enjoy the Simpang lima vibes and just ordered food on Grab or Gojek apps.

Secara umum semua cukup baik dan bersih, hanya masalah parkir saja yang kurang nyaman karena harus naik turun gedung parkir yang cukup curam

Start here for 9 nights with my wife and 6 month old daughter. Positive points: Awesome breakfast Great service and friendly staff The best breakfast with many yummy options Great gym for beginners or heavy lifters (it's got everything you need) Location is great and close to everything Negative points: The first room was hot during the day even with the air conditioning at full blast. We asked for another room with better air conditioning and they happily obliged. This new room's air-conditioning was only marginally better. Some floors/rooms are smoking rooms (not ideal for a 6 month old baby as many times you can smell the 2nd hand smoke) Restaurant area had a smokers area next to the non-smoking area (you still smell cigarette odor on your clothes after eating there) The rooms are decent but the hotel is aged now and needs renovation in some areas

I was staying for family vacation, the greatest thing is location, and as old hotel it has great space in the room. But yes as old hotel the facilities also been old, pool is small, and the toddler pool is not kind of clean, and for the area with carpet will smell like moldy anywhere. Anyway all the staff was giving very good service and quick action on our need.