InterContinental One Thousand Island Lake Resort by IHG

Where is was situated

Very limited English skills and none at the front desk. The hotel is a bit runned down

A truly exceptional experience! My stay at the resort was absolutely magical — beyond anything I expected! From the moment I arrived, I felt genuinely welcomed and cared for. The place exceeded my expectations in terms of cleanliness, beauty, and tranquility. Every corner speaks luxury and comfort. But what truly made the experience unforgettable was the incredible service from Mr. Sun. It’s rare to come across someone so professional, kind, and genuinely helpful. Always smiling, patient, and ready to assist with anything — he made us feel right at home. A huge thank you to him; he’s truly an asset to the team. I highly recommend this resort to anyone considering a stay, and I definitely hope to return soon 💛

There’s absolutely nothing I would change — it was flawless in every way.

I recently stayed for one night at the InterContinental One Thousand Island Lake Resort, an IHG Hotel in Qiandaohu, and it was a delightful experience. The hotel's unique location, far from the hustle and bustle, offers a serene escape with a breathtaking view of the lake. The check-in process was seamless, and the staff was exceptionally friendly and welcoming. My room was immaculate and very comfortable, featuring excellent amenities. The private balcony with a panoramic view of the lake was the highlight, perfect for relaxation and soaking in the beauty of the surroundings. The resort offers several additional services that enhance the stay. I particularly enjoyed the short hiking tour and the guided trip to the best spot to watch the sunset over the lake—an unforgettable experience! While the remote location adds to the charm and tranquility, it’s worth noting that the hotel is a 40-minute drive from the nearest town. I recommend driving or stocking up on essentials beforehand. Overall, the value for money is incredible, especially for the stunning views and peaceful ambiance. I highly recommend this resort to travelers seeking a quiet and rejuvenating getaway.

The scenery of the hotel is very charming and the facilities are very complete. It is very suitable for taking a vacation with family.The complimentary travel photos are also very nice.

It has the most beautiful view of the lake, featuring islands and sunsets. I recommend booking a room with a lake view; you will enjoy it. Everything in the room is so comfortable, and the style is cozy with lots of wood elements. The amenities are excellent. They also offer many activities to keep you always busy. The hotel boasts a beautiful botanical garden on the top of the mountain, many hiking trails, bicycle rentals, a spa, 2 restaurants (Chinese and Western), and a greenhouse—during my stay, you could go there to pick strawberries. There are many activities for kids too. The breakfast was amazing. Unfortunately, no one at the reception speaks English, so no one will tell you this information, and the brochures are only in Chinese. I didn’t feel that it was an international hotel. Also, it was my birthday, and no one even said "Happy Birthday," which is very odd and rude for such a level of hotel.

Very difficult to find someone who speaks English If it's your birthday - don't expect them to congratulate you

This hotel is absolutely stunning. Probably the prettiest place I have ever stayed at. You can easily spend a whole weekend at the resort. There are a lot of things to do, including Tennis, Bike, Swimming, The staff is friendly, the breakfest is amazing and the hotel restaurant and surrounding restaurants are also amazing.

Nothing