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9.1 / 10 Guest Rating

Hotel AMBiANCE

Riedstrasse 98, Zermatt, ch

Hotel AMBiANCE - main view

About the Property

Luxurious Renovation
Completely renovated in June 2014, Hotel Ambiance Superior in Zermatt offers free WiFi. Zermatt Train Station is a 10-minute walk away, and the Sunnegga Express funicular is only 600 metres away.

Elegant Rooms with Views
All rooms have an en-suite bathroom and a cable TV. Most of them also feature a balcony. Some rooms offer unobstructed views of the Matterhorn.

Convenient Location
Nestled just a short stroll from Zermatt Train Station and Sunnegga Express funicular, Hotel Ambiance Superior offers a perfect blend of comfort and accessibility.

Book now for an unforgettable stay at Hotel Ambiance Superior in picturesque Zermatt!

Facilities & Amenities

Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Facilities for disabled guests
Hot tub/Jacuzzi

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Construction work will be carried out from 07:00 to 19:00. Some rooms may experience noise disturbance during this time. Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. Please let Hotel Ambiance know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property directly. When traveling with dogs, please note that an extra charge of CHF 25 per dog, per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Junior Suite with Matterhorn View - Photo 1
Junior Suite with Matterhorn View - Photo 2
Junior Suite with Matterhorn View - Photo 3
Junior Suite with Matterhorn View - Photo 4
Junior Suite with Matterhorn View - Photo 5
Junior Suite with Matterhorn View - Photo 6
Junior Suite with Matterhorn View - Photo 7
1/7

Junior Suite with Matterhorn View

Spacious and bright room with Matterhorn views, leather sofas and amenities like coffee making facilities as well as a bathtub.

26 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Junior Suite with Matterhorn View

Non-refundable
Room Only
20% OFF$452.79

$362.23

Includes taxes & fees

Junior Suite with Matterhorn View

Non-refundable
Breakfast Included
20% OFF$517.95

$414.36

Includes taxes & fees
Deluxe Double Room with Matterhorn View - Photo 1
Deluxe Double Room with Matterhorn View - Photo 2
Deluxe Double Room with Matterhorn View - Photo 3
Deluxe Double Room with Matterhorn View - Photo 4
Deluxe Double Room with Matterhorn View - Photo 5
Deluxe Double Room with Matterhorn View - Photo 6
Deluxe Double Room with Matterhorn View - Photo 7
Deluxe Double Room with Matterhorn View - Photo 8
Deluxe Double Room with Matterhorn View - Photo 9
1/9

Deluxe Double Room with Matterhorn View

This carefully decorated room offers panoramic views of the Matterhorn Mountain and features a furnished balcony.

23 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneHair dryer

Deluxe Double Room with Matterhorn View

Non-refundable
Room Only
20% OFF$387.64

$310.11

Includes taxes & fees

Deluxe Double Room with Matterhorn View

Non-refundable
Breakfast Included
20% OFF$452.79

$362.23

Includes taxes & fees
Romantic Junior Suite with Matterhorn View - Photo 1
Romantic Junior Suite with Matterhorn View - Photo 2
Romantic Junior Suite with Matterhorn View - Photo 3
Romantic Junior Suite with Matterhorn View - Photo 4
Romantic Junior Suite with Matterhorn View - Photo 5
1/5

Romantic Junior Suite with Matterhorn View

This suite has a reading corner on the balcony, bathroom with experience shower and free-standing bathtub.

26 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneHair dryer

Romantic Junior Suite with Matterhorn View

Non-refundable
Room Only
20% OFF$534.24

$427.39

Includes taxes & fees

Romantic Junior Suite with Matterhorn View

Non-refundable
Breakfast Included
20% OFF$599.39

$479.51

Includes taxes & fees

Guest Reviews

9.1
Exceptional317 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness9.5
Service8.5
Location10.0
Room Quality8.9
Amenities8.5
Value for Money8.4
Food and Beverage9.5
Overall Experience9.5

Select topics to read reviews

V
ViacheslavuaUA
Verified booking
couple
Standard Room
Stayed in Sep 18, 2025

"Exceptional"

10.0

Очень приветливый персонал. Мы спустились с Хёрнли и нам дали комнату даже немного раньше чек-ина. Внутри безупречный вид на Маттерхорн, но немного портит вид стройка и кран напротив, но радует, что персонал извинился за это и оставил беруши. В комнате стоит кофемашина и 4 капсулы кофе, бесплатная вода 2 бутылки и очень приятный душ с разными режимами. Ну и разумеется ванная посреди комнаты. Просто чудесно. Удобный балкон, хорошая сауна. Жаль только, что персонал работает до 19:30, а сауна и джакузи после 16:00, по незнанию можно не успеть использовать эту возможность. Но в целом, отелю ставлю максимальный бал за все. Плюс я получил ваучер на 10 франков за мой рейтинг в букинге, что порадовало тоже :)

Стройка напротив, время работы рецепшн и сауны с бассейном, но это мелочи

Helpful?
P
PatrickgbGB
Verified booking
couple
Standard Room
Stayed in Sep 17, 2025

"Cosy room, great view, but limited amenities and unfriendly staff."

5.0

Nice room, comfy bed, top view of the Matterhorn (except from the cranes because of the construction site they only told us about after we booked). Very clean and good location. There was no hotel bar unfortunately, so no cocktails available, but there was a self service fridge with a small selection, which was a little bit overpriced tho. Bring your own wine to have a nice drink on the balcony.

The sauna and whirlpool were only possible to use until 5pm (why??), so we could not make full use of the amenities in the hotel... No hotel bar, but it's very close to other bars/hotels where you can have a drink. View of Matterhorn was nice, but had a tall crane right in front of the building. They did tell us summer is construction season, but only after we've booked. Unfortunately I left a jacket behind in the hotel room, and they did not tell me about it. When I asked a few weeks later they said yes it's here, but started fingerpointing about me making a mistake too when forgetting it, instead of an apology or offering to send it. They then made me pay the postage + 15.- (!) for their effort to bring it to the post office.. All in a very unfriendly manner, and not as you would expect a good friendly hotel to treat their guests, esp. after paying 300.-/night.

Helpful?
H
HansruedimyMY
Verified booking
solo_traveller
Standard Room
Stayed in Sep 16, 2025

"perfect location , cozy atmosphere"

9.0

close to town, nice cosy atmosophere had an excellent stay at your hotel. The staff were professional and welcoming, the facilities were well maintained, and the room was both comfortable and spotless. I truly appreciated the attention to detail and the high standard of service. Thank you for making my visit such a pleasant experience

all good

Helpful?
F
FritzchCH
Verified booking
couple
Standard Room
Stayed in Sep 13, 2025

"wir haben die 4 Tage nur geniessen können, War alles Bestens"

9.0

Das Frühstück hatte alles was es braucht am Morgen. tip top Die Lage ist gut. zu Fuss ab Bahnhof ca.15 Min. (super) oder mit dem Ortsbus ab Bahnhof bis Kirchbrücke. (grüne Linie) dann noch zu Fuss 5 Min. Die Baustelle neben dem Hotel hat uns gar nicht gestört.

Helpful?
G
Verified GuestcaCA
Verified booking
couple
Standard Room
Stayed in Sep 12, 2025

"Good"

1.0

nothing.

Helpful?
B
BernardchCH
Verified booking
family_with_children
Standard Room
Stayed in Sep 12, 2025

"Exceptional"

10.0
Helpful?
N
NicolemtMT
Verified booking
couple
Standard Room
Stayed in Sep 10, 2025

"If i ever visit zermatt again, i would definitely be staying here again!"

10.0

The staff is great, super friendly. The breakfast is versatile and delicious. The room has a breathtaking view of the Matterhorn, with a balcony and a seat swing (drinking your morning coffee on that and watching the Matterhorn was amazing). The bathroom is spacious and has everything you might need. Since there are construction works next door (which is not the hotel’s fault, and also listed on booking.com that summer is construction season) they provided ear plugs and wrote a little note apologising on their neighbour’s behalf, which was thoughtful, we really appreciated that, even though you don’t hear anything from inside. The bed was super comfortable, and there were 2 pillows (the first time we found 2 pillows in switzerland).

There is nothing i didnt like here :)

Helpful?
R
RobertopePE
Verified booking
couple
Standard Room
Stayed in Sep 9, 2025

"Exceptional"

10.0
Helpful?
P
parkinusUS
Verified booking
family_with_children
Standard Room
Stayed in Sep 9, 2025

"Comfortable & good view . Overall worth the valuable of the money!"

7.0

Good location

The construction noises, start @ 8:00 am

Helpful?
R
Ryan
Verified booking
partner
Standard Room
Stayed in Sep 8, 2025

"Exceptional"

10.0

Awesome view of the Matterhorn from the balcony! Staff is very friendly and great English. Location is perfect.

Helpful?