Hotel Tsubakino

Top notch food and service. Dinner was excellent. I would go back just for dinner.

The service was fantastic. Nice bathrooms and comfortable bedding. The private onsen was spectacular. Very convenient location only a 2-minute walk from Yudanaka Station.

What really made our stay special is kindness and attentiveness of the staff. We had large suitcases, and though the train station was a five minute walk, the front desk manager noticed us struggle walking uphill and came to our rescue with a hotel van, loaded and unloaded our bags. The dropoff service was not included, and we did not ask for it. He did it out of compassion and kindness. Very touching. Food was delicious! Do book dinner if its available. We had a traditional tatami room, which was cute, though a bit dated with some tears on the faded couch upholstery. The shower was very small, which is expected. We were lucky to have a private shower as many ryakans make you share. Great experience overall.

The ryokan is lovely and the meals were excellent. The private outdoor onsen was particularly appreciated. The staff was very helpful.

Great traditional riokan with a beautiful outdoor onsen. Breakfast and staff were really good. The elevator has bad smell, however, and the property is quite pricey.

Loved our stay, the staff were absolutely lovely and made it so warm and welcoming. Definitely recommend

The staff are exceptional, they are very kind and professional.. the breakfast and dining options are amazing!! The onsen was so beautiful, this has been my favourite hotel here in Japan, can’t recommend it any more highly

Wonderful staff and a fantastic onsen

The hotel is hidden up in the hills of Yubanka and is a welcome surprise from the tourist epicenter of Nagano. The hotel has an amazing breakfast and couples can use the onsen on the roof for a price. The monkey bus leaves daily for exploration of the local hills. Great price and quiet. Staff was polite and friendly. Great experience and loud visitors need not apply.

My family enjoyed our stay at Hotel Tsubakino. We had a traditional Japanese room with a mountain view. The sunset views from our room were very nice. We also enjoyed the private onsen both nights of our stay. The temperature of the water fluctuated so the second night it was really hot and we were unable to stay in the water long. We had both the Japanese breakfast and the western breakfast. The Japanese breakfast was very impressive and it was tasty - although a bit much for the morning for our kids. So we tried the western breakfast on our second morning. It was good too. Beds were comfortable and the service was attentive and helpful. We came for the snow monkey park and while the snow monkeys didn't show up on the day we were there, I'm still happy we visited this beautiful mountain town. Would also recommend Sushiya for dinner.