The Rim Resort

Hotel staff couldn't have been more friendly and helpful. Nothing was too much trouble. A welcome drink from the bar a lovely surprise. Our room was clean and comfortable. A bath as wall as a shower a nice change. The pool area was a quiet oasis to cool off after a day of sightseeing. A free shuttle bus to the markets was well utilised.

The resort itself is beautiful and blends in with the local architecture. We stayed on the ground floor and found our room quiet and comfortable, meeting the expectations we had for the room. The breakfast included had a good variety of items, including freshly made espresso (not from powder). We ate at the hotel restaurant once, and it was good enough/reasonably priced. The staff were courteous, helpful, and knowledgeable. I would recommend this place if you are planning to stay in Old City.

would love come back for re-visit

Check in was efficient, room was spacious and clean. Very quiet at night. Breakfast was delicious. Hotel close to good restaurants, spas, shopping etc.

This is a very good hotel; the room is large, if a bit too dark; not enough lighting in the room, and there could be another chair or two and a desk. We had the large room, which was very comfortable with a nice small terrace. The hotel has a very small workout area, but sufficient for one or two people. the location on the edge of the old city is good. The service is fine, and they try to go out of their way in answering your questions and giving advice. I recommend it highly: not five star; but certainly 4.5 stars. There is no lift, so if you have mobility problems, stay on the first floor. It has a nice, but not too small, pool: large enough to do a bit of swimming. I found the breakfast selections to be fair; not as good as other hotels I have stayed at in Thailand, and they cut some corners, such as dispensing soap and shampoo through the large dispensers you find in gyms in the States. But that's small potatoes, compared to the service, the room and the location. I would certainly say here again

Pillow cases smell oily. They probably need to change all pillow cases to new cos new ones also have a bit of oil hair smell. other than that the place is decent, clean & tidy.

Staff are friendly and soon get to recognise you. Breakfast choice was a bit limited, but can't complain for the price we paid.

My fiancé and I had a fabulous stay at The Rim. We didn't want to leave. The pool was fantastic refresher after the heat of running around Chiang Mai. Do note that the pool is very shallow (about 4 feet all around), but I enjoyed that because I could walk around the entire perimeter and cool off. Hotel Staff: The staff was AMAZING. Highly accommodating and pleasant. We traveled last minute, and the staff at the front desk booked and organized all of our excursions for us. We did nothing but say "hey, we want to do XYZ" and they found a provider, contacted the venues, booked and handled payment, pick-up, etc. So easy. Restaurant/food: The restaurant was delicious. As were the poolside drinks. The free breakfast every morning was also fantastic. American options as well as thai. Ambiance: Unbeatable. Traditional thai architecture that had a charm that some of the other nicer boutiques lacked. Room Comfort: The rooms were lovely. The beds were quite firm, but I didn't mind since they were HUGE and the pillows were very comfortable. Great bathrooms. Location: everything in the walled city was easy walking distance. If you don't want to walk, you can get to most places (even locations outside of the wall) for a 60 - 120 baht Tuk Tuk ride. Overall: I highly recommend this hotel. It has a luxury feeling (do note that the hotel does have some rustic charm but it's the simply luxury vibe that you get at boutique hotels).

Hotel need major upgrade. Rooms not even look like picture at all. Depressing~~~~

The whole experience was amazing however the last night our room experienced some electrical technical issues causing the AC and power to turn on and off continuously overnight every 2-3 minutes, the AC woke me up every 2-3 minutes. This made our last night of sleep very intermittent but that was our only issue throughout our stay. The rest of our stay was close to perfect.