The Rim Resort

The Rim was very clean but run down as is most of Chiang Mai. The staff was friendly however did not speak English well. There was never anyone out by the pool area for drinks or for questions. The room was okay but it very very dark. You could not see to put your makeup on.

Amazing support from hotel staff, helped with any inquire. Very friendly and respectable. They delivered a surprise birthday cake by just knowing our date of birth. Hotel was beautiful, actually looks like the pictures advertised. complimentary breakfast and shuttles to and from airport.

Very pleasant hotel with nice surroundings and architecture. We were upgraded from a supreme deluxe to a grand deluxe room which was a nice surprise. The staff were very helpful when my son was ill and I needed to order food to my room. Food was good. Not an extensive choice for breakfast, but what was available was good. All staff were very pleasant.

The staff was super friendly. The hotel is in a great location and you can walk anywhere in the old city. The rooms were clean. The Thai massages were also good. The resort is very buggy especially around the pool, but they provide bug spray. Also in a great location from the airport and they provide a shuttle to and from the airport. Also they have a shuttle to the night market!

Best place to stay for Songkran Festival! Close to many great food places in Old City too.

The Rim Resort is at the edge, or the Rim of The Old City of Chiangmai. As soon as you come into the entranceway, you are impressed by its wonderful Thai architecture. It takes you back and away from all the glitz of modern day hotels. The staff is extremely welcoming, and you are seated at the reception desk and told everything you need to know. The rooms which are extremely comfortable, are decorated in heavy dark wood, and shaded from the harsh sun by the way they are built back from the terraces. One of the things that struck me was how young those you deal with at reception, and breakfast are. And they must be complimented on the wonderful, professional job they do. The young people at reception know Chiangmai well, and can suggest what to see and where to go. They are also helpful giving advice as to how much taxi and tuk tuk rides should be, and even go out and straighten out prices with drivers before you go on your trip. I went on several tours arranged through the desk staff, and they were all great. The pool may be a little small, and doesn’t get as much sun as one might like, and the gym is also quite tiny, but people didn’t seem to use them that much and I was busy on tours, or walking around the Old City most of the time, anyway, so it wasn’t a big concern for me. The hotel restaurant is also very nice, with good food, or you can walk a little into the Old City, and find a huge selection of really good, cheap, restaurants to eat at. I highly recommend it.

The Rim is on the west edge of the Old City, proximal to plenty of restaurants, temples, spas, and other amenities. The shuttle service is handy & we used it to get to & from the airport, as well as to the Sunday night market. The room was clean, spacious, with a balcony overlooking the beautiful pool and courtyard. The wifi was reliable and adequate for our needs. The hotel is small enough that it never felt crowded in the hotel restaurant or pool side, but has the services and bonuses of a resort-style facility. As others have mentioned in their reviews, something is wonky with the water - this may be beyond the control of the hotel but was one of the few cons we experienced with hot water spiking up & down for every shower. No huge hardship, but did require tweaking the knobs to avoid being scalded or frozen every morning. The fitness center/gym is also a little sad, but serves well enough in a pinch. We read others complain about the breakfast but thought the mix of western and Thai offerings were great - tasty, varied, and no issues with quality. I would absolutely stay here again if we ever make it to Chiang Mai in the future, and would definitely recommend this spot to others.

We stayed at this hotel for 3 nights this past November ( 2017 ). The hotel was in a great location, just on the inside edge of the old part of the walled city. We easily walked to many wats & temples in the area, walked to the baazar, and always felt safe walking, even at night. The food at the hotel restaurant was very good, and the free breakfast was also quiet good. Breakfast was made to order items ( we had typical hot breakfast, omelete or scrambled eggs, bacon etc ). We went to an elephant sanctuary one day and our pants/clothes got really dirty with mud, and so we used their hotel laundry service. It arrived next day right on time and nice & clean so that was a plus for us. I wasn't sure if they would get out all the mud. Nice hotel, great location....I would stay here again. The price was right and for the amount of time we were actually at the hotel, it was good enough for us to be in a safe area & easy to walk around in. Room was quite spacious actually, large bed, large bathroom, very clean. They had a nice small pool which we did not use, and we even had a nice view from our room as well. However, we really were not at the hotel much to appreciate either.

The hotel was really lovely and the staff were so friendly they did so much for us. Really enjoyed staying here! Thank you so much

Lovely staff, but a few issues with the room itself: Room is way too dim - much dimmer than in pictures. Construction of the hotel is such that most (all?) rooms face an inner courtyard, with the only source of natural light coming from a large patio onto a shaded veranda that overlooks the central pool. Ground floor is worst off as least light gets to the ground and our room was in the corner on the ground a floor with some additional foliage blocking off even more light from coming in through the patio.... This severely limited the amount of natural light entering the room necessitating the room lights to be turned on during the day, even with the curtains fully drawn. Recommend calling up and ensuring you're not on GF!! Shower runs hot and cold. Annoying as you are constantly having to adjust the taps to get the right temperature. Lack of a small/coffee table plus couple of chairs in the room itself. There's definitely space for it, but we found ourselves forced either to sit on the bed, or go outside onto the porch (not ideal if you want to avoid mosquitos) if we wanted to pass a few hours at the hotel. On the plus side: Lovely staff. They really are the major upside to this hotel. Very very comfortable bed - one of the most comfortable I've had the pleasure of sleeping in at any hotel (at any star rating).