The Rim Resort

We booked here at short notice. The hotel where we were staying turned out to be quite awful so had a look at The Rim, and were shown round by a member of staff. We decided immediately to book especially as there was a lot of discount on offer.

Hotel looked old, noisy aircond in room, very mediocre breakfast. Friendly and helpful staff.

Lovely small hotel, staff were helpful calling for taxis and free shuttle to the airport was very nice end to the stay.

We really enjoyed our stay. Our room was lovely, with a huge bed and nice bathroom. Everything worked perfectly well. The hotel facilities were lovely, with a picturesque pool area and rockery garden, and comfortable reception. The hotel is walking distance from the city centre, but better for people who enjoy walking as it's the opposite side of the moat from the tourist centre of town. The pool bar staff were not very good at understanding what drinks we wanted but that's my only complaint, and we eventually managed to figure something out! Thanks for a great stay.

The Rim Resort was perfect for our 5 night stay in Chiang Mai. We were after a place that offered comfort and a relaxed atmosphere and not too busy. A traditional styled decor that perhaps could do with a little revamping and freshening up but clean. The staff were excellent and most helpful when ever we needed anything or asked questions.

Initially I was bitterly disappointed in the Rim. I have booked 7 4 Star resorts in Thailand in the last 5 years & this did not meet my expectations or the standard of the others. The Rim is very shabby. I find it hard to reconcile the reviews I read with the reality I encountered.

Rim Resort is a comfortable boutique hotel in a garden setting with friendly, helpful staff. Restaurant on site serves good meals and drinks. Can walk easily to tourist areas for meals or to organize day tours. Ask for a room away from main street as traffic can be noisy at all times of the day. Is close to the airport and hotel will organize transport to and from.

We found the Rim Resort too be a tremendous value. Facilities we're nice. We stayed in a suite, Rm #131. Large, comfortable, clean well laid out, big patio, 2 big screen tv's. WiFi was a little bit tricky sometimes but I'm a complete tech nitwit. Breakfast was good & had a little variety most days. We even ate lunch & dinner there once or twice. It never disappointed & we never got sick. The greatest attribute of the Rim Resort however is without a doubt the kind, curteous, knowledgeable, helpful staff which insured all of our wants & needs were met. They were incredible. We originally booked for 4 days and ended up staying for 10. We already miss it.

Overall great hotel. Breakfast was ok but can be improved. Location is on the quite side of the old city. Service was excellent

Sumptuous is the best way to describe this hotel, staff and experience. Elegant, stylish with enough wood and stone accents to give it the northern Thai vibe. Great location. Very accommodating staff, early check in, late check out, arranged taxis and transport, laundry service. Great breakfast. Around the corner from blind massage. One of my favorite hotels ever!