Bumi Surabaya City Resort

Lekker groot zwembad, en de tuin was prachtig! Eten volop keuze, zowel in de avond als bij het ontbijt. De locatie is volgens mij ook prima. We waren maar 1 nachtje en hebben niet veel ondernomen. Het bed sliep heerlijk en was lekker groot en de lakens waren heerlijk fris en schoon.

De badkamer was niet echt schoon, handafdruk op spiegels, vloer was vies. Vloerbedekking en gordijnen in kamer zag er wat smoezelig uit.

Schoon, ruime kamers, heerlijk eten, geweldig ontbijt

Wat achterstallig onderhoud aan de kamers. Niet ernstig maar jammer

Wow what a great place. Have stayed here twice now. Both times exceeded expectations by a country mile. Super friendly staff. Big spacious rooms with huge windows, a great view, and a massive bed. Makes me want to come back to Surabaya just to stay here. The name may have changed but the 5-star service culture is still ever present.

Hôtel historique de Surabaya magnifiquement décoré, avec un jardin et une très belle piscine. Chambre insonorisée, buffet petit-déjeuner très riche avec la possibilité de manger dehors.

Tout était très bien.

This older hotel is very interesting. The grounds are gorgeous...feels like a jungle. A huge hotel that houses conference rooms, shops, 2 restaurants and some very nice pieces of art. Pool area was nice, gym was great. Breakfast was ok...lots of local foods. Staff was great...from front desk, to restaurant to housekeeping.

Rooms need to be upgraded. Carpet is old and frayed, toilet seat was old and made of cheap plastic. The toilet was old too...the base was stained and unpleasant to look at.

De locatie

Dat er meerdere bars en restaurants zijn gesloten. De kamers verouderd en muffig, geen handdoeken op de kamer(vergeten neer te leggen), en veel slijtage te zien. Geen onderhoud.

Breakfast is great

Additional Water bottles are priced at 10x shop price . Very disappointing when you get thirsty in night time and have no choice other than to pay . Also, additional food/bar/restaurant charges cannot be put on hotel room bill., they have to be paid for separately

The flora and fauna, alongside the Balinese interior and exterior designs. It felt so relaxing just seeing them! Also, the staff were so friendly and accommodating. The foods were also really good !

The cleanliness of the rooms. Though the layout of the room looked posh and comfy, the carpets were unclean - debris and stains from previous occupants. This applies to the toilet (pungent smell that won’t go) and dried soap and water streak marks. The bedsheets and pillow covers were also dull and stained. The management tried changing the rooms- but more or less the conditions were alike and there wasn’t anything much could be done during our two nights stay.

The room was big and spacious and the food was superb!

The room is has not enough lighting and no master switch to off the table lamps.