Ambassador Thermal Motel

The management must consider providing soft tissue box, bin in bedroom, and privacy lock to the toilet/bathroom.

The staff were lovely and upgraded our room. The motel is obviously undergoing maintenance which is needed. But we enjoyed the location (walking distance to the lake front and eat street) and the spacious 2 bedroom unit with plenty of space to store bikes.

WE arrived at 8 pm and the pool, hot tubs and washing machine all closed at 9 pm. The washing machine did not spin our laundry so we ended up having to go to a laundromat. The room was fairly clean but the area near the laundry was not and the hot tubs did not look very clean. There was a guest drying rack and I would not have put cleans clothes there ti dry. There was scaffolding up so it looks like they may be making some improvements.

A somewhat old property but comfortable and met our needs. Staff very helpful. Good location. We weren't worried about the usual Rotorua smell as we expected that and it cant be avoided in any case. Good value.

We enjoyed our stay here, for 2 nights, 2 blocks from the restaurants etc, easy parking, big warm rooms, we were ground floor which was good as nights were a bit chilly but you can feel the heat beneath here…

The room was clean and walking distance to the park

Convenient location, easily accessable,able to walk to eateries

Good location, very close to city center. The room was very hot

Location

Kids enjoyed thermal pool and spa