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8.4 / 10 Guest Rating

Ambassador Thermal Motel

Cnr Whakaue & Hinemaru Streets, Rotorua, 3040, Rotorua, NZ

Ambassador Thermal Motel - main view

About the Property

Welcome to Ambassador Thermal Motel, your gateway to relaxation and adventure in the heart of Rotorua!

Recreational Haven
Dive into our indoor pool or enjoy our rejuvenating amenities, including complimentary Wi-Fi and tour/ticket assistance to explore the local attractions.

Comfortable Accommodations
Choose from one of our 19 spacious guestrooms, each equipped with kitchens featuring refrigerators and stovetops, alongside essential conveniences like microwaves and electric kettles.

Prime Location
Nestled just moments away from iconic landmarks like Government Gardens and Eat Street, our motel offers seamless access to Rotorua's vibrant culture and natural beauty.

Don’t miss the chance to experience all that Ambassador Thermal Motel has to offer—book your stay today!

Facilities & Amenities

Free WiFi
Luggage storage
Designated smoking area
Street parking
Wheelchair accessible
Outdoor furniture
Bicycle rentals nearby
Safe-deposit box at front desk
Free newspapers in lobby
Tours/ticket assistance

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent154 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness7.7
Service9.2
Location9.2
Room Quality7.2
Amenities8.7
Value for Money8.1
Food and Beverage8.6
Overall Experience8.6

Select topics to read reviews

M
Mike
Verified booking
Standard Room
Stayed in Apr 23, 2025

"Excellent"

8.0

Very hard seating no couch to sit on

Helpful?
S
Stacey
Verified booking
family
Standard Room
Stayed in Apr 21, 2025

"Good"

2.0

Unfortunately very dissatisfied. We lasted about 10 minutes after arriving. The staff were absolutely lovely.. but we got the room right next to the office so everyone who walks past would stare into your room and it had an awful stench of smell in it I just couldn’t handle it. The spa was tiny and pretty much in the garden, not suitable for more than 2-3 people :( and you had to walk down a dark Cora door and duck under the stairs to get to the main pool area. The pool says heated but was very cold. Not a lot of privacy around the area at all. Quite run down and dark. Was very disappointed and unfortunately gave our key back and booked accommodation elsewhere.

Helpful?
O
Omair
Verified booking
partner
Standard Room
Stayed in Apr 20, 2025

"Exceptional"

10.0

It was a really good property to stay at for one night

Helpful?
K
Kataraina
Verified booking
Standard Room
Stayed in Apr 18, 2025

"Excellent"

8.0

Nice stay - thank you

Helpful?
A
Aimee
Verified booking
Standard Room
Stayed in Apr 13, 2025

"Good"

4.0

The property is very tired but pretty clean. There was no hot water for our stay and we were not informed about this. It was only after I asked that we were told there was a problem. Towels were clean but had lots of stains on them. The pool and spa were the best part of the accomodation.

Helpful?
D
Damon
Verified booking
family
Standard Room
Stayed in Apr 11, 2025

"Exceptional"

10.0

Excellent location near the waterfront. Walkable to everything in town, including Eat Street. Will definitely stay again.

Helpful?
C
Caroline
Verified booking
family
Standard Room
Stayed in Mar 27, 2025

"Excellent"

8.0

Property manager was polite and friendly. Old motel, but rooms were clean and tidy. Big pool was closed unfortunately, must have been due to season change. The small outdoor spa and thermal pool was open.

Helpful?
B
Bradley
Verified booking
partner
Standard Room
Stayed in Mar 12, 2025

"Excellent"

8.0

The property might be aged but it was comfortable and everything worked ok in our room

Helpful?
C
Colin J
Verified booking
Standard Room
Stayed in Feb 25, 2025

"Clean budget hotel"

6.0

Nice budget hotel with everything you need for a comfortable stay.

Helpful?
M
MICHAEL
Verified booking
Standard Room
Stayed in Feb 19, 2025

"Exceptional"

10.0

Property was clean, functional and easy to get to.

Helpful?