Zeus Hotels Neptuno Beach - All Inclusive

The location and facilties were great. All the staff members were helpful and friendly. Very hard working team, fast and working around the clock to keep all guests happy.

The food and drinks were quite random. The cook was working probably before in a military facility, taste waa missing... The isolation of the rooms is not ideal, from 6 o'clock on you can hardly get any sleep due to the noise on the corridor.

Outstanding choice of food

The room was very noisy and the very loud karaoke could be heard at the other side of the complex

The food was good, but after lunch and dinner I would have liked coffee, which was not available after breakfast anywhere but the pool bar. The staff was very friendly and helpful. I was also happy that the hotel was able to offer private parking space for free (I thought that only public parking is available). The beds were comfortable and spacious.

Coffee service after lunch and dinner. The neighborhood is suburban and somewhat industrial

The food was very good. Every day every meal had something different and tasty. The personnel is very efficient. The beach is fine, and support for the beach goers was also good, like showers, changing cabins, chairs and towels. If one's going on a tour for the day, the staff offer a lunch box, and maybe even some early breakfast. Late check out is also very friendly.

Most of the drinks offered used some syrup that didn't appeal to my palate, but there were some options that were ok. And there's always beer...

Such a welcome! The people running this hotel are very friendly. I visited end of October with my 10y daughter. She could play in the kids club twice a day (except Wednesday) and has a little kids disco in the evening. There isn’t much to do in the resort so this is a ‘quiet, relaxing holiday’ the beach area behind the hotel was lovely. If you want any ‘life’ Heraklion is 15min cab away for €14 with lots of shops and restaurants. I loved this holiday.

-Very good location - close to the airport and the city center and are located by the beach. 🏖️ -The staff is very friendly and responsive. 🧡 -Food and drinks are good. 🤩

-We are not satisfied with the room. -There are only two rosettes in it. 🔌 -The door cannot be opened normally - we stuck our fingers several times. -There was only a 1l bottle of water in the minibar. No extra bottle was given during the entire vacation. It was a hassle, because tap water is not safe for consumption. The only place you could get water was at meals or at the pool bar. -The children's playground is in a bad condition.