Cabot Pollensa Park Spa - Family Resort

Lovely hotel new owners just need a few things ironing out.

we have a 4 year old so the pool area was lovely howevrr the rooms had a weird long layout and the food not that great at all. a lot of the vegetables and fruit were tinned not fresh i wouldnt go there again def nlt up to a 4 star standard

I felt that there was not quite so much choice at breakfast as previous years

Stayed at property now 4 years in a row, the improvements that have been made are great however staff are stretched to capacity. Buffet lunch/ dinner standards / choices dropped since last year ie there was usually a pasta chef cooking fresh pasta which isn't done also no biscuits& cheeses, cold meats for salads at lunch.balconcy also never got brushed the full week we were there other than this we had a great time and still would return.

The hotel didn’t have a good welcome never explained anything upon arrival just gave us keys and didn’t explain about the facilities deposit and payment for safe or the half board option! Once we went to our room it smelt awful like there was a sewage problem I called them and they asked someone to come into the room from housekeeping that just put some disinfectant in the bathroom and left! The smell did not go and eventually they moved us the next day to a smaller room! The rooms were not cleaned daily the floor still had sand and hair so we knew that they didn’t clean it! The dinner options were poor so even though we were half board we didn’t eat dinner apart from first night! The pool beds are taken at 6.30am so we went to the beach instead! It’s location is on the quieter side but the beach nearby is nice

Put in ground floor room 108 with poor outlook adjacent to service road with noise from deliveries and dustbins. Towels placed by guests early in morning all day unable to get sunbeds. Will request better room if we return to the hotel

The staff were pleasant and helpful. The food was good and varied, but tended to be repetitive and meals became rather monotonous and boring over the week. Although all inclusive, many drinks, such as cocktails had to be paid for. The biggest irritation was people being allowed to book sunbeds for the day, simply by leaving a towel there, despite being rarely near them.

Staff was just outstanding. I wish I had asked their names but they were ALL very friendly and helpful. Location is very good. Close to beach, stores, pharmacy, car rental, bars and restaurants. The only negatives were not providing free water with dinner and asking for cash deposit for pool towels. You can buy a drink pass for 5 euros a day (great deal, includes beer), but we were only planning to take advantage of free dinner for just 2 out of 4 nights paying 20 euros each for 2 cups of water seemed a bit high. Wish they would sell daily drink passes and not for the whole stay. Food was great. Overall, I would love to stay at this hotel again.

Facilities and general areas were nice. Room could've been cleaner. Food wasn't great, very repetitive.

the hotel had everything we wanted. short distance between pools, bars, rooms restaurant and spa facilities. close to the sea front also and a short distance to the pine walk on the sea front.