Hilton Garden Inn Springfield, MO

The room was very clean, the Staff was polite and helpful.

My husband and I stayed at the Hilton Garden Inn in Springfield, MO, as I had a medical procedure nearby the next morning. The location was convenient, about 15 minutes from the hospital. The building looked nice upon arrival, and the guest services team was friendly. The bar and restaurant were busy, which gave a good first impression. However, the elevator could use a thorough cleaning. Our room was generally nice, but several issues stood out. The bathroom had peeling wallpaper, dirty corners, unclean spots on the vanity, and a worn, discolored mirror frame. The bathroom door also had water spots. Most frustratingly, the window blinds didn’t fully close. The white panel left me feeling exposed and nervous about changing near the window. We had dinner at the on-site restaurant. While our waitress was friendly, the service was slow, and we waited nearly an hour for our food. Exhausted, we ate a little and took the rest to-go. While the location and staff were positives, the room’s condition, slow dining service, and lack of privacy with the blinds fell short of Hilton’s standards. All in all, I’d probably give it another shot but try for a suite next time.

The heater stopped working in the middle of the night on the coldest night of the year.

Have stayed here many times through the covid and beyond and they have always been a great great hotel. Staff has always been good and we'll always come back

Hotel bathroom wasn’t in great shape and needs some work

Really good place to stay. Easy to get to and was convenient for what we were doing in the area. Staff was very nice.

Needed a comfortable lay-over stop on a days-long highway trip to Kansas City. Breakfast & dinners very filling; breakfast options are very good. Attentive service by all waitstaff. Prices are what one would expect from an in-hotel restaurant. Facility was hosting various groups during our stay—no disruptions of routine hotel setvices. On-site packaged snack options should include some for dietary restrictions—especially for “seasoned” travelers. Entire facility is well-maintained. Comfortable beds. Quiet rooms. Ample parking. Convenient location to big-box stores, other restaurants, & personal services providers. Near the main highways traversing Springfield.

Great stay as staff was very friendly and accommodating and provided two adjoining rooms as requested. Clean and comfortable all around

Great stay!