AC Hotel by Marriott Bella Sky Copenhagen

The hotel is a fantastic architectural achievement with its two towers but it is also fantastic spot for meetings close to Copenhagen’s airport. It is also very conveniently served by a direct metro link to the airport. The higher level rooms offer great views even on days when the sun isn’t out in full force. The bed was super comfortable and the blinds are fantastic keeping the daylight out. The breakfast is a wonderfully rich buffet and the hotel staff is extremely professional in running their countless meeting rooms. The business lunch buffet was also very good. The hotel also has a spa area and a huge, super well equipped gym.

Really poor hotel. Air conditioning is really bad and queues to check in and check out. I had a double twin room which the beds had a stupidly thin mattress on each bed that is way wider than the actual bed frame. Therefore it kept moving and falling off in the night. £1,200 for 3 nights. Really poor for a Marriott, living off the location of being next to the conference centre.

Very nice breakfast

When we see you are staying at a Marriott situated next on top of a major conference centre, you expect the management to be prepared for actual delegates to arrive! Along with hundreds of others I arrived on a Sunday evening to find one of the main restaurants was shut. This was just the start. After a fruitless visit to a nearby restaurant, which was closing early as it was a Sunday, I thought, never mind, I am staying on a Marriott, I will have room service. I got back to the hotel and - guess what - “we don’t do room service here”. I am on the 6th of about 22 floors. Next Morning, the lifts, which only hold 4-5 people, kept going past my floor both up and down. I had to find the fire escape myself to walk down for breakfast. Then after the first day at the show, I tread wearily back to find that the restaurant is still closed!!! You couldn’t make it up. Perhaps Marriott should think about who it lets use its name.

There was no plug to charge usa phone. Needed to charge the phone at the airport and on the plane. I thought is was Mariott was American brand but it doesn't have dimple usb connector to charge the phone.

Excellent

Lovely hotel, helpful staff

The room had no working air conditioning, and I woke up drenched in sweat. When I raised the issue at reception, I felt brushed off and patronized. The response was that a technician would be sent to “check” if the AC was working—as if my experience wasn’t evidence enough. For a hotel of this standard, I expected better comfort and more understanding customer service.

Small room and noisy

Stayed here for a conference at the Bella Center which was very convenient. Rooms cleaned sufficiently although we could not seem to make the room cooler despite moving thermostat. Comfy bed. Be aware, at least in our room that the shower and toilet are only separated from the sleeping area by a piece of glass with some designs in the middle. Whoever is laying on the bed could possibly fully see you on the toilet or in the shower. 🤪 Excellent breakfast selection and setup. 5-7 min walk from metro station which is super easy to use. Slightly odd layout between towers but easy to figure out. One stop away from a large shopping mall or a 15-30 min ride into town depending on what part you want to visit.