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8.6 / 10 Guest Rating

Hôtel Des Mille Collines

2KN 6th Ave, Nyarugenge, Kigali, Kigali, RW

Hôtel Des Mille Collines - main view

About the Property

Experience the ultimate getaway at Hôtel Des Mille Collines, your serene escape in the heart of Kigali.

Indulgent Relaxation
Rejuvenate with our luxurious spa services, including massages, body treatments, and facials designed to pamper your senses.

Culinary Treats
Savor exquisite dining options at our three restaurants or relax with 24-hour room service. Enjoy refreshing drinks at the poolside bar and kickstart your day with a complimentary buffet breakfast.

Modern Comforts
Unwind in our 112 stylish air-conditioned rooms featuring plasma televisions, plush down comforters, and complimentary Wi-Fi to keep you connected during your stay.

Book your stay today to enjoy exceptional comfort and unmatched amenities at Hôtel Des Mille Collines!

Facilities & Amenities

Free breakfast
Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Relax and unwind with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an outdoor tennis court, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent106 verified reviews
AI Summary

Guests highly rate the outstanding customer service and frequently praise the beautifully modernized lobby and dining area.

Categories

Cleanliness8.7
Service9.2
Location9.2
Room Quality7.6
Amenities8.7
Value for Money8.6
Food and Beverage8.2
Overall Experience8.7

Select topics to read reviews

A
Austin
Verified booking
partner
Standard Room
Stayed in Jan 7, 2021

"Excellent"

8.0

The grounds are beautiful. Rooms and decor inside are a bit outdated but still a lovely stay.

Helpful?
P
Poul H.
Verified booking
Standard Room
Stayed in Aug 15, 2020

"Safe and relaxing corona confinement. Good value "

10.0

We spent one night in corona confinement and took one more night of relaxation. Very good personalised service at all levels. Only small suggestion is to modernize the furniture.

Helpful?
U
usman
Verified booking
Standard Room
Stayed in Feb 21, 2020

"Cant substitute styaying here"

8.0

It was a pleasure to stay at this historic hotel. The staff is excellent as well as the location. The rooms are pretty standard for the class but could use some minor upgrades here and there (nothing major).

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jan 10, 2020

"Excellent"

8.0

The Hotel knew that we were arriving but when we did arrive there did not seem to have any record of our booking!! Thankfully there weren’t full

Helpful?
H
HKO
Verified booking
partner
Standard Room
Stayed in Jan 5, 2020

"Exceptional"

10.0

Great place for comfort privacy and good foid and customer Service

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Dec 27, 2019

"nice view but bad service throughout "

4.0

The hotel has an amazing view and great history but as far as service goes it leaves a lot to be desired for the price that it asks. For starters breakfast was very bland and not much choice. One day I found hair on my plate and mentioned to the waiter who came and checked it out and he just didn't say anything. Another day I got something on the bar and as I was with a colleagues he offered to pay his part in cash and for my part I asked to pay by card when I noticed the waiter hadn't bothered to deduct the cash and made me pay the full price through card. Even though i paid a premium price for a double bed room all i got was a room with two single bed with two single mattered stuck together and the only thing join them was the sheet on top. So all in all nice view of Kigali from the 4th floor restaurant but everything else was just crap

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Dec 24, 2019

"Exceptional"

10.0

It is beautifully situated on a hill looking down at the city. Pool bar and spa very useful after a long journey and or gorilla safari

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Dec 21, 2019

"Good service but needs remodeling"

6.0

Plus side : Staff is very helpful Minus side : hotel is quite dated and could really do with a remodeling/refurbishing.

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Dec 18, 2019

"Exceptional"

10.0

Beautiful and quiet hotel in the centre of town. Staff always friendly and very helpful. Our room was one of the cleanest I have experienced anywhere in the world. Breakfast has plenty to offer for those observing a vegetarian/vegan diet

Helpful?
S
Saskya
Verified booking
Standard Room
Stayed in Dec 16, 2019

"Horrible"

2.0

The staff is horrible! The hotel is dirty! I got sick from eating contaminated food.

Helpful?
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