Studio 9 Big Bear

Front desk person was very kind and welcoming. Check-in was great. Clean room. Heater worked very well. We were cold when we got in. Within 15 minutes we were worm🙂Bathroom clean. The shower was very hot. It seemed impossible to get it adjusted to just warm. It I slept well in the bed. My husband didn’t. The lamp didn’t work in our room. The only ice machine was in the lobby, which was okay. But it didn’t work. The price was reasonable.

Both ladies I spoke with were very kind and helpful and made my stay very pleasant.

This Inn/hotel is right next to big bear mountain. We arrived super late like 3am due to driving from San Diego. The on call supervisor was there and super nice and gave us a later check out time because we arrived way past check in. The room was nice, large area for bed and the bathroom was standard. They had adequate parking around the inn/hotel. I would definitely be booking again for a big bear trip.

Items not working chimney

Honestly not even worthy of 1 star. Photos do not look like actual room. Dirty. Run down.

Customer service was very helpful

Nice bathrooms

Feel asleep at 10pm and we awoke to our TV being turned on at 11. Someone was controlling our TV from outside the room. We tried to turn it off and it would immediately turn back on and start flipping though channels. For 10 minutes we tried to turn off the TV and it would get turned back on until we finally unplugged it. Then at 12:30 we woke up to our overhead light being turned on. We searched around the room for 10 minutes trying to see if it was controlled by a light switch but couldn’t find anything. We had to walk down to the lobby to find a maintence worker. We told him about our issue and he said he had a remote that he was testing out and it must’ve turned on our light. He brought it up to our room and sure enough it worked to turn it off. Extremely weird. Not to mention I pushed the microwave back on the table to make more space for my bags and there was a cigarette butt underneath it. Never had such a bad experience like this. Who wants to wake up at 12:30am before a ski day to your light being turned on with no explanation and no way to turn it off?

Electricity was out. Could not take showe becy

Walkable nice place