Studio 9 Big Bear

The staff was so very friendly. However, absolutely no hot water after leaving “hot” water turned on for 10 minutes, it never turned hot so myself and my kids could not take a warm bath. We visited on February during snowfall. No extra toilet paper as well. This place is understaffed and need to pay their employees much more for all the work they are doing. I witnessed one worker do the check ins and snow plow and housekeeping.

Property needs alot of work but to sleep after snowboarding wasn’t bad

Rooms were ok, however blankets were dirty. Asked housekeeping to change and someone just walked into our room, without knocking as one of my teens was about to get changed. The person was eating and talking with her mouth full asking what was the issue with it, there was a huge stain on it. All the sheets seems as they were not even changed or washed, full of hair. AC did not work, was so hot we had to leave windows and bathroom door open do get in some air. I am glad we only booked for one night. Had stayed at Motels with better rooms cleanliness.

Nice rooms good staff!

Our first room was still dirty from the people before us: messy bed, wet towels, and some contact lenses on the desk and the floor. The TV remote also did not work (minor issue compared to everything else though). It seems like there is a bad issue with employment rn, since they only had two people doing everything for housekeeping and check in. We asked for them to clean up the room and came back 3 hours later hoping to go to bed, but they just moved us to a new room with smaller beds and a faulty heater. Also, you can hear everything that goes on upstairs in the first floor rooms, which made it hard to sleep. The staff was kind enough, but there wasn't enough people to really be helpful with any of the issues we faced. Cool lounge area in the lobby tho, I'll give it a star for having a foosball table. Overall, pretty crappy stay, but it wad the cheapest option available

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Just an average motel. The room was ok. Beds were comfortable. The shower water temp was scalding hot and would not adjust. Sheets did not look like they were clean. We asked for soap and shampoo to be refilled but it never happened. Not sure if the fireplace worked as there was no obvious way to turn it on but we didn’t ask.

It was ok for a 1 night stay only. You could hear the people talking in their rooms from each side. The microwave only worked for 10 sec. Intervals?? The heater even when turned off, kept the room hot? Air conditioner didn’t work- luckily there was a fan we used to keep the room cool. Overall, not a good experience . Would personally, not stay there , again. 2 star after remembering the above!!

The property was pretty clean and kept well. The management was helpful. The neighboring residents were loud, though, which made our stay a little unpleasant.

The front area was a mess and the bathroom was not cleaned properly hair in drains and dirty hand towel in shower left behind. The reception wasn’t very knowledgeable about what they offered to eat. The receptionist couldn’t be bothered when I was checking out she was getting out of shower and didn’t want to help me check out.