The Castle Hotel Neath

Location, and friendly staff

Can't think of anything!

Liked the location and free car park

Beds were so uncomfortable we had a dreadful nights sleep, , room was clean but really dated, staff were great, bar stayed open late, wouldn't stay again becasue of the beds

Local to everything

The rooms need a little upgrade

Easy access to Railway Station - Castle Hotel has interesting, varied history - very comfortable bed

Bathroom could do with upgrade. Outer door of room (number 5) difficult to shut. Blinds difficult to use. External noise from night clubs / late pubs does not dissipate until about 2am, though website does warn to expect external noise.

Location was good for shops, station and to reach the motorway quickly. Staff friendly and efficient.

We have stayed several times and each time it gets worse. The bed was very uncomfortable and noisy. Could feel all the springs. Unable to hang towels or clothes when showering. No shelves to put toiletries. We object to put them on the floor or by the toilet. No plug in the bathroom. Bin in the bathroom had not emptied from the previous guest. Television was so small, to read the writing we had to sit on the end of the bed. No vegetarian option on the menu. I'm a proper vegetarian and don't eat fish or chicken!

The location was excellent if you planned to be in central Neath as I did.

Try as I might, couldn't find the television remote control. My Room (24 I think) had a connecting door to the next room, and when my neighbours were in, it was as if we were sharing a room. The bathroom was poor and old fashioned

The receptionist and bar lady were very polite and helpful. The room was huge and everything you could need. Comfortable and quiet.

If you’re lucky enough to park in their car park then it’s no stress at all. But in my case, there wasn’t any space for my car and none available out the front either. So I had to park in the local train station and walk in with all my belongings. They didn’t serve food the evening I was there, but there is a nice Indian restaurant nearby.