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7.8 / 10 Guest Rating

Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa)

Ward 1, Hamlet 4, Cua Can Village, Phu Quoc, An Giang, 920000, Phu Quoc, VN

Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) - main view

About the Property

Beachfront Paradise With Luxurious Amenities

Relaxation: Spend your days enjoying the private beach and outdoor pool, or indulge in a soothing soak in the deep soaking bathtubs available in the rooms.

Culinary Delights: Treat your taste buds to international cuisine at Chez Carole while enjoying breathtaking ocean views, and unwind with a refreshing drink at the beach bar.

Convenience: With complimentary wireless internet, room service, and a range of services including concierge and wedding planning, Chez Carole Beach Resort & Spa ensures a seamless and memorable stay.

Ready to experience the perfect blend of luxury and serenity? Book your stay at Chez Carole Beach Resort & Spa now.

Facilities & Amenities

Boat tours nearby
Proposal/romance packages available
Free bicycles on site
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

Available Rooms

Bungalow, Non Smoking, Sea View - Photo 1
Bungalow, Non Smoking, Sea View - Photo 2
Bungalow, Non Smoking, Sea View - Photo 3
Bungalow, Non Smoking, Sea View - Photo 4
Bungalow, Non Smoking, Sea View - Photo 5
Bungalow, Non Smoking, Sea View - Photo 6
Bungalow, Non Smoking, Sea View - Photo 7
Bungalow, Non Smoking, Sea View - Photo 8
Bungalow, Non Smoking, Sea View - Photo 9
1/9

Bungalow, Non Smoking, Sea View

1 Double Bed484-sq-foot individually decorated room, balcony with garden views Layout - Bedroom Relax - In-room massage availableInternet - Free WiFi Entertainment - 32-inch LCD TV with premium channelsFood & Drink - Mini-fridge, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)Practical - Desk, safe, and phone; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Hardwood flooring in roomNon-Smoking, renovated in June 2023Room/bed type depends on availability at check-in

45 m2
Sleeps 3
1 Double bed (131-150 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Sea View Bungalow

Non-refundable
Breakfast Included
20% OFF$260.68

$208.54

Includes taxes & fees
Family Villa, 2 Bedrooms, Pool View - Photo 1
Family Villa, 2 Bedrooms, Pool View - Photo 2
Family Villa, 2 Bedrooms, Pool View - Photo 3
Family Villa, 2 Bedrooms, Pool View - Photo 4
Family Villa, 2 Bedrooms, Pool View - Photo 5
Family Villa, 2 Bedrooms, Pool View - Photo 6
Family Villa, 2 Bedrooms, Pool View - Photo 7
Family Villa, 2 Bedrooms, Pool View - Photo 8
Family Villa, 2 Bedrooms, Pool View - Photo 9
Family Villa, 2 Bedrooms, Pool View - Photo 10
Family Villa, 2 Bedrooms, Pool View - Photo 11
Family Villa, 2 Bedrooms, Pool View - Photo 12
Family Villa, 2 Bedrooms, Pool View - Photo 13
Family Villa, 2 Bedrooms, Pool View - Photo 14
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Family Villa, 2 Bedrooms, Pool View

1 Queen Bed and 2 Large Twin Beds1507-sq-foot individually decorated room, furnished patio with beach views Layout - 2 bedrooms, dining area, and sitting areaRelax - Private pool; in-room massage availableInternet - Free WiFi Entertainment - 32-inch LCD TV with premium channelsFood & Drink - Kitchenette with stovetop and paper towelsSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)Practical - Laptop workspace, yard, and safe; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Hardwood flooring in roomNon-Smoking, renovated in June 2023

140 m2
Sleeps 4
1 Queen Bed (150-160 cm wide)
2 Twin bed (90-99 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

2-Bedroom Pool Beach Villa

Non-refundable
Breakfast Included
20% OFF$507.6

$406.08

Includes taxes & fees
Bungalow, River View - Photo 1
Bungalow, River View - Photo 2
Bungalow, River View - Photo 3
Bungalow, River View - Photo 4
Bungalow, River View - Photo 5
Bungalow, River View - Photo 6
Bungalow, River View - Photo 7
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Bungalow, River View

1 Double Bed484-sq-foot soundproofed room, balcony with river views Layout - Bedroom Relax - In-room massage availableInternet - Free WiFi Entertainment - 32-inch LCD TV with premium channelsFood & Drink - Mini-fridge, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)Practical - Safe, phone, and wardrobe or closet; rollaway beds (surcharge) and cribs (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Hardwood flooring in roomNon-Smoking, renovated in June 2023

45 m2
Sleeps 3
1 Double bed (131-150 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Riverfront Bungalow

Non-refundable
Breakfast Included
20% OFF$233.23

$186.58

Includes taxes & fees

Guest Reviews

7.8
Very Good41 verified reviews
AI Summary

Guests highly rate the nice resort and frequently praise the helpful staff.

Categories

Cleanliness6.4
Service8.4
Location8.4
Room Quality7.9
Amenities7.9
Value for Money7.9
Food and Beverage7.9
Overall Experience7.7

Select topics to read reviews

S
Shiloh
Verified booking
partner
Standard Room
Stayed in Sep 4, 2025

"Excellent"

8.0

Really nice resort with a good swimming beach and pool, great room overlooking the lagoon. Staff were lovely and helpful. My only issues were the super loud aircon and the toilets do not accommodate large male bowel movements; otherwise great!

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 17, 2025

"Terrible "

2.0

Pretty remote in location, outdated and in need of a refurbishment. Staff were not friendly or helpful, the bath overflowed, the bed was uncomfortable and hard! Sheets were not changed. Structure of the bridge to the water bungalows was a bit dodgy and then the water bungalows themselves needed upgrades, stones falling off around the bathtub and the sliding doors were not secure with gaps in the frame… essentially inviting in all creepy crawlies (geckos) from outside. I will not be back and I urge you not to bother going.

Helpful?
D
Daniel
Verified booking
Standard Room
Stayed in Apr 11, 2025

"Chez Carol Beach Hotel "

6.0

The hotel is far away from the main tourist area, but there are also opportunities to shop and eat nearby. The complex is very quiet with a private beach area and a small pool with a beautiful view of the beach. The restaurant serves pizza, burgers, spaghetti and meat as well as local dishes with meat or fish, and a variety of drinks. The staff is very friendly. There are both good and bad things to say about the bungalows: The good thing is the size of the rooms, and there is free cappuccino, tea and water. The bad thing is that the facade and roof need to be renovated, so you might get uninvited guests. A little tip: rent a scooter and explore the island - it's really fun.

Helpful?
T
Tina
Verified booking
Standard Room
Stayed in Apr 9, 2025

"Bra ställe om man gillar lugnet, men lite off"

8.0

Hotellet i sig var trevligt och vår villa fantastisk med altan mot havet. Maten var bra men inte mer, men då är vi nog rätt kräsna efter ätit fantastisk mat dagarna innan i hoi an. Det finns tyvärr inga restauranger nära, vi gick till närliggande resort och åt med, men var heller ingen wow. Om man gillar slappa på samma ställe där det är lugnt och är ok att äta på hotelrestaurangen varje måltid är platsen perfekt. Frukosten var bra. Men vi som gillar att gå och äta på olika ställen passade detta inte alls tyvärr, även om boendet var mysigt. Vi bodde kvar 2 dagar av 5 och flyttade sen till longbeach istället. Personalen var trevlig. Personal som städar upp stränderna, vilket behövdes när det blåser in massor av plast. Fans sup och kanot att låna. Och en helt ok pool. Även volleybollnät.

Helpful?
A
Anna
Verified booking
Standard Room
Stayed in Mar 10, 2025

"Lovely place with lots of personality and nature "

10.0

O saw so many little fish species from the confident of my deck. It was heaven

Helpful?
J
Jane
Verified booking
Standard Room
Stayed in Feb 4, 2025

"Lovely Hôtel with beautiful Beach"

10.0

Stayed in a Bungalow Villa. Although slightly dated , clean and with everything well thought out. Room was cleaned every day at no extra charge. Very good bar and restaurant with breakfast included. Good choice of food. Beach was stunning and so peaceful. Also hotel has a very good swimming pool which was again very clean and fresh pool towels provided daily. Staff were excellent- nothing too much trouble and very friendly. Only downside is that they didn’t understand much English but Google Translate took care of that. Special thanks to Jessie, Jon (the Assistant Manager) and Tam - excellent service Would definitely stay here again

Helpful?
A
Anders
Verified booking
Standard Room
Stayed in Jan 19, 2025

"Good"

4.0

Hotellet ligger vid en fin strand med väldigt lite folk på. Så här har man nästan stranden för sig själv. Det är detta som är bra med detta hotellet, sen resten har mer att önska.

Helpful?
J
James
Verified booking
Standard Room
Stayed in Dec 18, 2024

"Exceptional"

10.0

Need a motor bike to get anywhere

Helpful?
G
Gary
Verified booking
Standard Room
Stayed in Dec 17, 2024

"Exceptional"

10.0

A great property with tons of charm and beautiful views. The pool is amazing. The staff is extremely attentive and the food was 5 star.

Helpful?
Y
yan
Verified booking
partner
Standard Room
Stayed in Nov 21, 2024

"Exceptional"

10.0

It's position nestled in the corner of a soft sandy beach amid great stone walkways, lush gardens, orchids and numerous. Coconut trees along the shore. If you appreciate older gardens, love waking up with the sun rise and the high tide waves crashing on the stone jetty then you have nature at your doorstep..the property has had better days but the overall picture makes you wonder how much more beautiful the property was when built and created by its original owners..someone's dream is forever a part of chez Carole. I truly hope the present and future owners will see it's present beauty, restore it's beauty and understand how well it all fits with its surroundings..very special, great energy and a strong grounding feeling with nature.

Helpful?