Civitel Akali Hotel

Lovely staff clean room great location good food ! Very happy Thankyou

The view from our room was pretty average and it was noisy

Τέλεια εξυπηρέτηση

Osebje zelo prijazno, veliko izbire za zajtrk, bližina centra in plaže.

Pokvarjen aparat za kavo, slabe baterije v daljincu za tv, skromen fitnes.

We stayed at the Civitel Akali Hotel in Chania, Crete, for nearly three weeks and overall had a pleasant experience. The staff were incredibly friendly and attentive from check-in to check-out. Our clean room had a veranda overlooking the pool, a pretty restricted view to be fair, as adjacent buildings and trellises surround the pool. The hotel is well-equipped with amenities, including a mini fridge, kettle, and copious amounts of coffee and tea sachets. There was even an iron and an ironing board. The bed was comfortable and made up each morning by room service. WiFi was good and all-pervading around the hotel, including the pool area. The hotel's location is close to all useful services, including well-stocked supermarkets, laundrettes, and Western Union, for instance.   From website photos, there is a sparsely equipped gym, which we did not use, but we were by the small pool frequently, and it is fair to say that, because of the surrounding buildings, only selected parts of the pool enjoy sunshine. Most of the time, it is in shade, and we found ourselves chasing sunbeams along its edge every so often. It is also shallow and uninviting. Few guests spent time there. On the plus side, beach towels are provided for the sun beds. The beach is not too far away with pay-as-you-use sun beds and parasols. Hotel breakfast is an all-you-can-eat hot and cold buffet. However, the morning fry-ups proved too greasy for the wife. It also could have been a lot warmer. Initially, we stayed at the nearby Nefeli hotel for a night due to overbooking, and we found it had an edge on the Akali in terms of room spaciousness, food and an open-spaced flat roof perfect for sunbathing. Where the Akali excels is cleanliness and, above all, hospitable and courteous staff.  In conclusion, we recommend the Civitel Akali for anyone looking for a comfortable, convenient, and welcoming place to stay. Would we return? Yes, but we'd check the Nefeli first to see if it could accommodate us.

The personnel of that hotel was very helpful. Localisation good and bass. The shopping center and harbor within walking distance. On the other hand main street behind balcony with noisy traffic. Good Localisation, helpfull personnel, teasty breakfast.