InterContinental Porto - Palacio das Cardosas by IHG

location and breakfast were very good

Street fights in the early hours of the morning keep waking us up.

We had a great stay. Clean, beautiful rooms. Very friendly and accommodating staff. Location is great, you can walk anywhere. Thank you for the pampering. Will definitely go back.

Amazing hotel and amazing people working there, breakaway was great and Ines in the reception was fenomenal. 100% recommend.

The staffs in the reception and the concierge were amazingly helpful. Thank you.

There’s nothing about the property. It’s just to make the constructions going on, but it’s not the property‘s fault.

Location, history of the building

Otelin konumu çok iyi

Kahvaltı daha iyi olabilirdi

Shocked that the hotel would not mention prior to booking that the entire view from our room was a construction site. Also surprised that I could call front desk 8 times over 2 hours and never get somebody to pick up. I’d try another similar level hotel next time.

El diseño, amplitud, limpieza y atención del personal

Me vaciaron mis cosméticos, cremas, que son costosos.

The hotel is exceptionally well located, within walking distance of Porto’s main landmarks, as well as countless excellent restaurants and cafés. From the outside, the property has undeniable charm, with an impressive heritage façade that fits beautifully into the historic surroundings. Unfortunately, much of this historic character seems limited to the exterior, as the interior lacks the same authenticity and refinement one might expect. Ongoing roadworks around the hotel somewhat affected the overall atmosphere during the stay. While the property aims for a classic style, certain areas seem to have aged less gracefully than expected for a luxury hotel — particularly some of the hallway carpets and furniture, which looked rather worn. The entrance bar and restaurant also feel somewhat dated in style and ambiance. On the positive side, the bed and mattress were extremely comfortable and ensured an excellent night’s sleep. The bathroom was also very pleasant, featuring a spacious Italian-style walk-in shower. Breakfast was good overall, with a satisfying selection and quality. The gym is fairly basic but perfectly adequate for a short stay. The real disappointment, however, was the suite. Although reasonably spacious, it was extremely dark and offered virtually no view at all — the windows faced directly onto a wall. This made the room feel gloomy and far from the experience one would expect at this level of hotel. In addition, the air conditioning was surprisingly noisy, which further affected the comfort of the stay. Another rather misleading aspect was the “spa.” In reality, it consists of only a very small sauna and two tiny treatment rooms, which feels quite underwhelming compared to what the term usually suggests in a luxury hotel setting. Overall, the hotel benefits from an outstanding location and an attractive historic façade, but several aspects of the property and room experience fall short of the standards one might expect from an InterContinental property.