InterContinental Porto - Palacio das Cardosas by IHG

The room was very noisy and we didn’t have one night good sleep. The room service was one of the worst I had experienced with IHG.

Wonderful hotel! Bell staff, reception, and waitstaff all excellent and customer-focused. Appreciated the excellent English as well. Room was well appointed and bathroom spacious with bathtub, shower, two sinks, and separate room for commode and bidet.

Good breakfast. Fabulous location. Could walk to everything.

It’s a beautiful hotel, in a great location and easily accessible. I loved the city. A very positive experience. The atmosphere is let down by the roadworks on Avenida dos Aliados, which unfortunately means there’s a bit of noise. I’ll definitely consider staying there again in the future.

At the time of booking (2 days prior to arrival), I contacted your centre and was on the phone for approx 50 minutes. My sole request was to be allocated a room facing the rear of the property, as I anticipated that rooms at the front would be noisy and I am a light sleeper. The operator placed me on hold to liaise with the hotel and subsequently confirmed that a rear-facing room would be arranged. However, upon arrival, I was given the exact opposite, as the hotel advised that no rear-facing rooms were available. Although I was moved to a rear-facing room the following day, on the first night I only managed around 3 hours of interrupted sleep.

Perfect location for exploring the city, whether for sightseeing or dining. The staff are all very friendly and professional, and very comfortable place to stay. The breakfast restaurant has a wonderful atmosphere and serves delicious food.

The shampoo/conditioner/soap in the bathroom are placed out of easy reach, which is inconvenient.