InterContinental Porto - Palacio das Cardosas by IHG

Great location. And very pretty hotel. Only three stars because of the temperature of the room. We were hot at night. We contacted the reception on day one of a 4 night stay. We explained that we were uncomfortable. The thermostat read 18 degrees Celsius (I’m not sure the room even got that cool). We wanted to turn down the thermostat further but we were told that the engineer could not change the thermostat. Other hotels are able to bypass the settings. Anyway, they explained that this is the coolest the room could get. At the price we paid, we should have been able to sleep more comfortable. We only are able to take a limited amount of holiday time. Guests should be comfortable. Anyway, on the last day of the visit, the manager sent us 7500 points (a nice gesture, but doesn’t help much) and they would send a fan. One would think this should have been done on the first day of the complaint. The fan had a small cord and did not help whatsoever. Another issue we had was that we had zero pressure to the shower. I must admit we complained on day two and that was immediately fixed. We had a great time in Porto! But slept poorly. Too bad

This is a really lovely hotel in a great location for visiting Porto. The rooms are large and comfortable, and we enjoyed meals for breakfast and a couple of dinners in the very nice restaurant there. The staff at the front desk were friendly and very helpful. Highly recommended!

Perhaps one of my most favorite stays anywhere, the location, the incredible staff, the delicious meals & wonderful rooms..the history!! I can't imagine staying anywhere else when visiting Porto..I'm still relishing my time there, so looking forward to returning to the Palacio Das Cardosas.. Many, many thanks...

Absolutely perfect experience. The location, staff, room and meals were outstanding. I’m definitely coming back and would recommend this hotel to everyone

This hotel is absolutely beautiful. The staff are so helpful friendly and knowledgeable. From check in with jesseca to door staff like Diego we had a perfect stay. The breakfast food was beautiful and the serving staff were so knowledgeable and friendly.as a coeliac needing a gluten free diet I was well catered for. Our hotel room was pristine and beautiful.our room was tended too at least twice daily.the housekeeping team are the best Iv seen. The attention to detail was next level even cables where tidied! The hotel is perfect for location to explore a wonderful city

Location is very convenient

From start to finish our trip was exceptional. When we checked in we where greeted by the lovely maria on reception who greeted us with a huge smile and made us feel welcome as soon as we got through the door. It was our 20th wedding anniversary and when we got to the room there was a lovely card and cake awaiting us. The room was beautifully presented and spacious with the comfiest bed and pillows ive ever laid down on. The hotel staff maria and diego on reception and jessica on bar where so friendly and pleasent throughout our stay and are a credit to your hotel their hospitality was excellent. The girl on the breakfast desk was also amazing ( sadly didnt get her name ) my wife is colieac and she made sure her dietary requirements where well taken care of every day which made starting each day a whole lot easier and stress free. Would highly recommend hotel was beautiful and very close to everything the location is great.