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8.3 / 10 Guest Rating

The Black Swan - The Inn Collection Group

Market Place, Helmsley, gb

The Black Swan - The Inn Collection Group - main view

About the Property

Historic Charm

Experience the enchanting blend of Elizabethan, Tudor, and Georgian architecture at The Black Swan, a historic hotel dating back to the 15th century. The higgledy-piggledy layout exudes character, offering a unique stay filled with centuries of famous hospitality.

Cozy Ambiance

Relax by the inviting open fires in cozy armchairs and immerse yourself in the warm welcome of The Black Swan. Perfect for indulging in delicious meals, unwinding, and using as a base to explore the picturesque Helmsley and its nearby attractions.

Modern Comfort

Enjoy the comfort of recently refurbished bedrooms with traditional décor and modern amenities. Whether overlooking the bustling market square or serene gardens, each room features a private bathroom, flat-screen TV, work desk, and complimentary Wi-Fi.

Book your stay at The Black Swan now for an unforgettable historic getaway.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out10:30 AM

Property Notes

When booking five or more rooms, group terms and conditions are applied to your reservation. A 10% non-refundable deposit is taken at time of booking and full payment and rooming list are required six weeks prior to your arrival. These terms replace any other booking policies agreed with online travel agents. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent3688 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.5
Service9.1
Location9.1
Room Quality8.6
Amenities8.1
Value for Money8.1
Food and Beverage7.5
Overall Experience8.6

Select topics to read reviews

I
IrmanlNL
Verified booking
couple
Standard Room
Stayed in Jun 27, 2026

"Prima verblijf in een warme periode. Super hoe het personeel voor de gasten zorgde toen de electriciteit in het dorp was"

8.0

Fijn hotel met een prachtige, groene tuin aan de achterzijde- heerlijk vertoeven daar in tegenstelling tot het autorijke marktplein aan de voorkant.

De accommodatie was uitstekend- we hadden echter gedacht dat het dorp Helmsley eenvoudig te bereiken was met het ov. Dat bleek niet het geval. Dankzij leuke Uberchauffeurs konden we de verdere omgeving verkennen. Rondom Hemsley zelf zijn prachtige wandelingen te maken.

Helpful?
T
Thornton1982gbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Very Good"

7.0
Helpful?
A
AnongbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Exceptional"

9.0

Perfect location & free parking. Always comfy bed, nice friendly helpful staff and good food (toad in the hole was a much needed big hearty meal). Had room near reception area, but really quiet. Had a slight issue with kettle, but sorted immediately.

Nothing

Helpful?
G
GemmagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 27, 2026

"Exceptional"

10.0
Helpful?
L
LouisegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 26, 2026

"Traditional English hotel and pub"

7.0

Location in market square was ideal . Cozy bar areas . Great garden with tables

Bedroom was small and needed a bit of TLC windows tatty , carpet fluffy and dirty around edges . Bathroom floor laminate stained with ? Dye

Helpful?
G
GailgbGB
Verified booking
couple
Standard Room
Stayed in Jun 26, 2026

"Great location , comfortable stay"

6.0

The location was perfect , drinks and food very average , disappointing . Property good do with a revamp

The bar area , no parking this was difficult as we were there for a festival so Very busy

Helpful?
K
kallefiFI
Verified booking
solo_traveller
Standard Room
Stayed in Jun 26, 2026

"hyvä"

9.0

kadunvarsipysäköinti ei paras mahdollinen moottoripyörälle

Helpful?
C
ClivegbGB
Verified booking
extended_group
Standard Room
Stayed in Jun 25, 2026

"Very pleasant hotel in a great location"

10.0

Bathroom could do with upgrading

N/A

Helpful?
I
IangbGB
Verified booking
couple
Standard Room
Stayed in Jun 25, 2026

"Great experience and location"

9.0

Power cut occurred shortly after we checked and continued into the evening. Staff coped with the disruption very well and minimised the impact to guests. Hotel is larger than anticipated in terms of guest numbers but was not an issue. Helmsley is delightful.

Power cut was not ideal for celebrating our anniversary but more than compensated for by hotel’s response.

Helpful?
T
TIMOTHYgbGB
Verified booking
couple
Standard Room
Stayed in Jun 25, 2026

"Great place for an overnight pub stay"

9.0

Lovely old property. Lots of lovely spaces around the pub, great location on square in Helmsley. Good breakfast.

Nothing

Helpful?