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8.3 / 10 Guest Rating

The Black Swan - The Inn Collection Group

Market Place, Helmsley, gb

The Black Swan - The Inn Collection Group - main view

About the Property

Historic Charm

Experience the enchanting blend of Elizabethan, Tudor, and Georgian architecture at The Black Swan, a historic hotel dating back to the 15th century. The higgledy-piggledy layout exudes character, offering a unique stay filled with centuries of famous hospitality.

Cozy Ambiance

Relax by the inviting open fires in cozy armchairs and immerse yourself in the warm welcome of The Black Swan. Perfect for indulging in delicious meals, unwinding, and using as a base to explore the picturesque Helmsley and its nearby attractions.

Modern Comfort

Enjoy the comfort of recently refurbished bedrooms with traditional décor and modern amenities. Whether overlooking the bustling market square or serene gardens, each room features a private bathroom, flat-screen TV, work desk, and complimentary Wi-Fi.

Book your stay at The Black Swan now for an unforgettable historic getaway.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out10:30 AM

Property Notes

When booking five or more rooms, group terms and conditions are applied to your reservation. A 10% non-refundable deposit is taken at time of booking and full payment and rooming list are required six weeks prior to your arrival. These terms replace any other booking policies agreed with online travel agents. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent3688 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.5
Service9.1
Location9.1
Room Quality8.6
Amenities8.1
Value for Money8.1
Food and Beverage7.5
Overall Experience8.6

Select topics to read reviews

A
AngelagbGB
Verified booking
couple
Standard Room
Stayed in Jun 22, 2026

"Really enjoyable stay, nothing too much trouble."

10.0

Fantastic location. Staff very friendly and helpful. Hotel very clean.

Helpful?
T
TonygbGB
Verified booking
couple
Standard Room
Stayed in Jun 22, 2026

"Lovely stay"

9.0

Breakfast was great

All good

Helpful?
S
StevengbGB
Verified booking
couple
Standard Room
Stayed in Jun 21, 2026

"Lovely room and great staff"

10.0

Everything

Nothing

Helpful?
H
HILARYauAU
Verified booking
family_with_children
Standard Room
Stayed in Jun 21, 2026

"Good"

6.0
Helpful?
M
mikegbGB
Verified booking
couple
Standard Room
Stayed in Jun 21, 2026

"Nice Ok hotel."

6.0

Breakfast OK Dinner very good Room good size and clean Great location Hotel Manager Excellent

Some staff interactions could be better Parking was a small problem A little too traditional - set in the 70's-80's The offer of a free drink to go green sounded good, but from a Very limited selection

Helpful?
P
PhilgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Cleveland Way"

8.0

Good location. Adequate space for clothes in the room. The building has bags of character.

Nothing really. The room was quite dated, but it fitted in well with the overall charm of the place. Oh, nearly forgot about my girlfriend banging her head on the telly!

Helpful?
M
MichaelgbGB
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Very Good"

7.0
Helpful?
M
MargaretgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

10.0

It is a lovely hotel and the staff are very friendly

The stairs, I unfortunately booked a room on the first floor and there were so many flights of stairs

Helpful?
N
NassaugbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

10.0

Exellent staff lovely rooms clean nice comfortable atmosphere.breakfast was delicious plenty choice and fast service 10/10

Nothing everything was great

Helpful?
M
michaelgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Excellent"

8.0

Location was great . The food was good and staff were all friendly.

Its dog friendly which meant dogs in the resturant area which was busy so every so often a dog would bark and set the others off.

Helpful?