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8.3 / 10 Guest Rating

The Black Swan - The Inn Collection Group

Market Place, Helmsley, gb

The Black Swan - The Inn Collection Group - main view

About the Property

Historic Charm

Experience the enchanting blend of Elizabethan, Tudor, and Georgian architecture at The Black Swan, a historic hotel dating back to the 15th century. The higgledy-piggledy layout exudes character, offering a unique stay filled with centuries of famous hospitality.

Cozy Ambiance

Relax by the inviting open fires in cozy armchairs and immerse yourself in the warm welcome of The Black Swan. Perfect for indulging in delicious meals, unwinding, and using as a base to explore the picturesque Helmsley and its nearby attractions.

Modern Comfort

Enjoy the comfort of recently refurbished bedrooms with traditional décor and modern amenities. Whether overlooking the bustling market square or serene gardens, each room features a private bathroom, flat-screen TV, work desk, and complimentary Wi-Fi.

Book your stay at The Black Swan now for an unforgettable historic getaway.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out10:30 AM

Property Notes

When booking five or more rooms, group terms and conditions are applied to your reservation. A 10% non-refundable deposit is taken at time of booking and full payment and rooming list are required six weeks prior to your arrival. These terms replace any other booking policies agreed with online travel agents. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent3688 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.5
Service9.1
Location9.1
Room Quality8.6
Amenities8.1
Value for Money8.1
Food and Beverage7.5
Overall Experience8.6

Select topics to read reviews

J
Jette ChristindeDE
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

9.0
Helpful?
N
NeilgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Good location to celebrate our golden wedding anniversary"

10.0

Excellent very friendly staff

Location

Helpful?
M
MonikaskSK
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Exceptional"

10.0

Very rich and tasty berakfast

Helpful?
J
JacquelinegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Fabulous stay at the black swan in helmsley"

10.0

The peace & tranquility.

Helpful?
D
DavidgbGB
Verified booking
couple
Standard Room
Stayed in Jun 13, 2026

"We had a great time, and will definitely come to stay again."

9.0

Great place to stay, with lots of places to visit within a short distance. The breakfasts and evening meals were very good, and a good variety of beers and wines. Very friendly staff who were very helpful.

The car park wasn’t quite big enough for all the visitors vehicles, but not much of a problem most of the time.

Helpful?
R
RosegbGB
Verified booking
extended_group
Standard Room
Stayed in Jun 13, 2026

"Comfortable and adequate for our needs."

7.0

The Location was brilliant situated right in the market square. The checking in staff were great and very personable. A lovely old building with original features downstairs.

The rooms were tired and in need of updating. The breakfasts were not particularly pleasant and the self service felt very unmanned and meant lots of trips to collect everything you needed to start your breakfast. Teas and coffees could have been brought to your tables.

Helpful?
L
LaurengbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 13, 2026

"Fantastic"

10.0

Absolutely fantastic room, location is great. Staff are extremely helpful and friendly. Would highly recommend.

Nothing

Helpful?
W
WilliamusUS
Verified booking
couple
Standard Room
Stayed in Jun 12, 2026

"Excellent"

8.0
Helpful?
L
LeadeDE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 12, 2026

"Good"

5.0

Das Frühstück war sehr lecker und die Lage super. Der Eingangsbereich und die Räume zum Essen waren schön und gemütlich.

Leider war die Dusche im Zimmer nicht sauber sowie die Duschwanne beschädigt. Die Bettwäsche und die Handtücher waren leider nicht richtig sauber und es war stellenweise staubig im Zimmer.

Helpful?
D
dietmardeDE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 11, 2026

"Exceptional"

10.0
Helpful?