Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8.3 / 10 Guest Rating

The Black Swan - The Inn Collection Group

Market Place, Helmsley, gb

The Black Swan - The Inn Collection Group - main view

About the Property

Historic Charm

Experience the enchanting blend of Elizabethan, Tudor, and Georgian architecture at The Black Swan, a historic hotel dating back to the 15th century. The higgledy-piggledy layout exudes character, offering a unique stay filled with centuries of famous hospitality.

Cozy Ambiance

Relax by the inviting open fires in cozy armchairs and immerse yourself in the warm welcome of The Black Swan. Perfect for indulging in delicious meals, unwinding, and using as a base to explore the picturesque Helmsley and its nearby attractions.

Modern Comfort

Enjoy the comfort of recently refurbished bedrooms with traditional décor and modern amenities. Whether overlooking the bustling market square or serene gardens, each room features a private bathroom, flat-screen TV, work desk, and complimentary Wi-Fi.

Book your stay at The Black Swan now for an unforgettable historic getaway.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out10:30 AM

Property Notes

When booking five or more rooms, group terms and conditions are applied to your reservation. A 10% non-refundable deposit is taken at time of booking and full payment and rooming list are required six weeks prior to your arrival. These terms replace any other booking policies agreed with online travel agents. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent3688 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.5
Service9.1
Location9.1
Room Quality8.6
Amenities8.1
Value for Money8.1
Food and Beverage7.5
Overall Experience8.6

Select topics to read reviews

K
KathleengbGB
Verified booking
couple
Standard Room
Stayed in Jun 4, 2026

"Couldn’t fault Helmsley what we thought was a 4 star hotel was definitely not"

5.0

Both fine

Size of the room spillage marks down the walls beside the bed and table. Cobwebs and dust on tv. Shower had mould when shower on black bits flowed into shower tray. Paintwork in need of refresh a lot of chips on doors and skirting boards.

Helpful?
G
GlyngbGB
Verified booking
couple
Standard Room
Stayed in Jun 4, 2026

"Probably the best value stay we’ve had in this country."

10.0

Location was great. Good parking. Very helpful staff. Lovely hotel and garden.

Nothing to fault

Helpful?
S
ShonagbGB
Verified booking
extended_group
Standard Room
Stayed in Jun 3, 2026

"Good hotel with comfortable facilities. It can be a trek to your room but that is due to the age of the building."

8.0

Excellent location right on the square.

Parking a bit tricky but managed to get into the hotel car park.

Helpful?
P
PaolaitIT
Verified booking
extended_group
Standard Room
Stayed in Jun 3, 2026

"Colazione imperdibile!"

9.0

Struttura tradizionale, di atmosfera, con pianta a dir poco labirintica in quanto, probabilmente, ricavata da successive annessioni. La camera Familiare che abbiamo condiviso in tre adulti è abbastanza ampia, con bagno un po’ datato ma pulito e spazioso. Il divano letto sarebbe più adatto per dei bambini (materasso sottile e supporto un po ballerino…), ma ci siamo adattate pur di stare insieme :-) La colazione è il punto forte: è veramente ottima nella parte ‘cucinata” e anche in quella a buffet, con brioches burrose e freschissime, yogurt, prugne, frutti di bosco…tutto di qualità!

Devo fare un appunto rispetto sì materassi che sono con molle piuttosto rilassate…pazienza!

Helpful?
W
WarrengbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 2, 2026

"Very Good"

7.0

Nice place

Hotel needs sprucing up.

Helpful?
A
AndreagbGB
Verified booking
extended_group
Standard Room
Stayed in Jun 2, 2026

"Excellent short break."

9.0

Good location. Lovely beer garden. Helpful staff.

Helpful?
C
ColingbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 2, 2026

"Good location for the start of my Cleveland Way Walk but property needed a major refurbishment and staff weren’t that fr"

5.0

Not a lot

Worn and smelly

Helpful?
A
AlangbGB
Verified booking
couple
Standard Room
Stayed in Jun 2, 2026

"Comfortable but some updating of room and WiFi would be welcome"

8.0

Good location with car parking available. An interesting old property.

Very spread out eating areas but very little guidance from staff for first time guests

Helpful?
A
AnitagbGB
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"Excellent"

8.0

Great location, lovely staff, good food

Helpful?
P
PennygbGB
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"A good place to stay to explore Helmsley"

9.0

Lovely garden. Delicious dinner and a good breakfast.

Fridge in room would have been nice.

Helpful?