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8.3 / 10 Guest Rating

The Black Swan - The Inn Collection Group

Market Place, Helmsley, gb

The Black Swan - The Inn Collection Group - main view

About the Property

Historic Charm

Experience the enchanting blend of Elizabethan, Tudor, and Georgian architecture at The Black Swan, a historic hotel dating back to the 15th century. The higgledy-piggledy layout exudes character, offering a unique stay filled with centuries of famous hospitality.

Cozy Ambiance

Relax by the inviting open fires in cozy armchairs and immerse yourself in the warm welcome of The Black Swan. Perfect for indulging in delicious meals, unwinding, and using as a base to explore the picturesque Helmsley and its nearby attractions.

Modern Comfort

Enjoy the comfort of recently refurbished bedrooms with traditional décor and modern amenities. Whether overlooking the bustling market square or serene gardens, each room features a private bathroom, flat-screen TV, work desk, and complimentary Wi-Fi.

Book your stay at The Black Swan now for an unforgettable historic getaway.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out10:30 AM

Property Notes

When booking five or more rooms, group terms and conditions are applied to your reservation. A 10% non-refundable deposit is taken at time of booking and full payment and rooming list are required six weeks prior to your arrival. These terms replace any other booking policies agreed with online travel agents. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent3688 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness7.5
Service9.1
Location9.1
Room Quality8.6
Amenities8.1
Value for Money8.1
Food and Beverage7.5
Overall Experience8.6

Select topics to read reviews

M
mrslowgbGB
Verified booking
extended_group
Standard Room
Stayed in Jun 1, 2026

"Ideal for short stay to explore the area. Town center location a bonus."

9.0

Overall character of the building, the food, the staff and good value breakfast. Situated in the town square. Beer garden was a pleasant surprise.

Lack of on site parking and our bedroom (39), although large, bright and airy was too far from the hotel facilities.

Helpful?
D
DavidgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"Excellent"

8.0

Great staff good food town center just out the door .very nice town .

Parking can be tricky .get a ticket if left out frount

Helpful?
J
JackiegbGB
Verified booking
couple
Standard Room
Stayed in May 31, 2026

"Very good"

8.0

Good food and location

Got use to find room after a while

Helpful?
D
DangbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 31, 2026

"Exceptional"

10.0
Helpful?
L
LouwersenlNL
Verified booking
solo_traveller
Standard Room
Stayed in May 31, 2026

"Excellent"

8.0

Sfeer van het hotel.

Helpful?
W
WarrengbGB
Verified booking
couple
Standard Room
Stayed in May 31, 2026

"Very dissatisfied with the reception and room that's why we left and didn't stay"

3.0

Nothing really I didn't stay I left as it wasn't clean or comfortable.

Helpful?
F
FlorentgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 31, 2026

"Excellent"

8.0
Helpful?
J
jamesgbGB
Verified booking
extended_group
Standard Room
Stayed in May 31, 2026

"This place was perfect and the staff were the same"

10.0

The staff were very helpful and the room was immaculate

Nothing it was perfect

Helpful?
D
DeborahgbGB
Verified booking
couple
Standard Room
Stayed in May 30, 2026

"Enjoyable stay will be back"

8.0

Very good location and great staff Beds very comfortable

Nothing we didn’t like

Helpful?
B
BriangbGB
Verified booking
couple
Standard Room
Stayed in May 30, 2026

"Enjoyable"

7.0

Location great oarking a nightmsre

Not enough oarking spaces

Helpful?
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