Barceló Portinatx - Adults Only

This is a fabulous hotel, the service was excellent, the staff were so genuinely friendly and helpful. The views from the hotel across the sea are beautiful and the location is perfect, it’s just a 10 minute walk to the main restaurants and also to the main beach (there are 3). The ambience is very chilled and the decor in the hotel is perfect white Ibiza style with natural materials. Oh and there is a very friendly and gentle resident cat! Perfect in every way!

Adults only hotel that was mainly quiet around the pool areas, however, at certain times of the day there was noise coming from a block of apartments overlooking the 'quiet' pool. I'm not sure if this was staff residence or general public but children playing and shouting (not a problem to me but might be for those that want absolute 'Adults Only'. Also dogs barking and fighting and residence chatting/debating (noice carried) on their balconies. Food was good. I especially liked the food at the pool bar. All staff very friendly and helpful. Beautiful rocky beach location.

Wir haben besonders den Ausblick von unserem Zimmer geliebt. Zudem muss man den Service des gesamten Teams loben. Sehr freundlich und zuvorkommend! Wir haben uns sehr wohl gefühlt.

Hotel was great, staff were friendly and always very helpful. Pool was nice and the hotel is a stones throw from the beach. Very quiet location. Could do with a bit more entertainment in the evenings and the veggie options are pretty limited in the evening meals but I would stay here again.

Amazing experience - we had an outdoor jacuzzi room which was incredible with views to die for but our stay would not have been the same if not for the loveliest guest relations staff member I have ever met! Mell - you made our trip and my birthday extra special ... I loved how Mell checked on all the guests - but also on the staff which, on the Sunday, were extra busy and of course Mell was there helping in the restaurant! Breakfast was delicious and tasty every single day! Ruben (reception) and the Concierge boys (only know one name - Michael) were also super helpful and friendly. A great break away - I can't wait to return!

Great facilities, friendly staff, lovely location.

Quiero expresar mi profunda insatisfacción con mi reciente estancia en el hotel BARCELÓ IBIZA. Mi reserva original no fue respetada y, a pesar de solicitar un reembolso o la habitación reservada, me ofrecieron un supuesto “upgrade” que resultó ser un engaño. Me hicieron esperar hasta varias horas perdiendo el día y recibí la habitación de las 2 que llegue a las 9:00pm para el check-in, claramente para evitar que pudiera contactar a un supervisor o cancelar ya que era imposible hacerlo. Desafortunadamente antes de la situación descrita ya había pagado por este mismo medio una noche más y mismo tema. El personal de recepción nocturno fue muy grosero, sin ofrecer solución alguna. Tuve que cargar mis maletas a una habitación en el último piso, enfrentándome a múltiples escaleras, sin que funcionara el ascensor y sin asistencia, a pesar de mis problemas de espalda. La habitación estaba: el jacuzzi del “upgrade” no funcionaba solicité cama king size y unieron dos camas matrimoniales de mala calidad. A pesar de mis reiteradas quejas en el lugar la supervisora que prometió mejorar la situación simplemente volvió a engañarme para esta noche y pasé lo mismo. Exijo el reembolso completo debido a esta experiencia negativa y el trato poco ético recibido. Este tipo de prácticas no solo dañan la reputación de su hotel, sino también la de plataformas como Expedia o el hotel, no cumplen ambos con las expectativas mínimas de su cliente. Es un fraude este lugar. Espero su pronta respuesta.

Lovely stay , nice quiet area , plenty of places to eat and drink outside of the hotel

Awesome hotel with the best staff in the best location. The hotel was modern clean and light and the staff couldn’t do enough for you they were all great. Breakfast was superb with many options and the food from the pool bars was great too with the service excellent. A really fantastic hotel which made my birthday trip away with friends the best !

We purposefully chose the adults only hotel as we wanted to experience the more chilled part of Ibiza and we weren't disappointed. Barcelo Portinatx is beautifully situated at the end of the road with a lovely clean beach and smaller coves nearby (oh the sunsets are beautiful!). We had to change a room early on due to a technical problem but the move was dealt with within 30 minutes which was amazing. The room we stayed in was comfortable, clean with some amenities like toiletries and coffee and tea making facilities. We went All Inclusive and the food was great, large but not obscene choice for breakfast and dinner and with lovely menu in the pool bar (the gazpacho is to die for). As we were there during Euro 2024 the drinks were flowing and the selection was great and so was the atmosphere. The pool areas are nice and quiet, you can always find a sunlounger. There was some background music and on occasion live singers. I cannot praise the staff enough, very helpful, smiling and friendly. We hired a car as it's worth exploring other nearby coves and towns. We also hired a small boat near the hotel to explore the coastline and go snorkelning. Overall amazing, relaxing, stress and hassle free stay and we would not hesitate to return.