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8.4 / 10 Guest Rating

Sofitel Shahd Al Madinah

King Fahad Road, Building 2943, Madinah, 42311, Madinah, SA

Sofitel Shahd Al Madinah - main view

About the Property

Welcome to Sofitel Shahd Al Madinah, where luxury meets exceptional hospitality in the heart of Madinah.

Recreation and Relaxation
Unwind in our state-of-the-art health club or enjoy complimentary Wi-Fi throughout the hotel, ensuring you stay connected while you indulge in relaxation.

Dining Delight
Savor exquisite flavors at our two on-site restaurants, including Arabesque, or take advantage of our 24-hour room service for a cozy in-room dining experience.

Comfort and Convenience
Choose from 469 elegant guestrooms featuring free minibar items, satellite programming, and luxurious toiletries, providing every amenity for your comfort.

Immerse yourself in a serene atmosphere and prime location near iconic landmarks. Don’t miss the chance to experience excellence—book your stay at Sofitel Shahd Al Madinah today!

Facilities & Amenities

Meeting rooms
No single-use plastic straws
Health club
No single-use plastic stirrers
No single-use plastic soda bottles
Annual carbon offsets
Free WiFi
24-hour front desk
Luggage storage
Concierge service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Only Muslims are allowed to enter the holy cities of Mecca and Medina. Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property. Couples wishing to share a room must provide proof of marriage. One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Twin Room, 2 Twin Beds - Photo 1
Deluxe Twin Room, 2 Twin Beds - Photo 2
1/2

Deluxe Twin Room, 2 Twin Beds

2 Twin Beds377-sq-foot room with city views Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Refrigerator, free minibar items, espresso maker, and electric kettleSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, free newspaper, and desk; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Thin carpet in roomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

35 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Deluxe Club Room, Twin Bed Non Refundable

Non-refundable
Room Only
20% OFF$377.09

$301.67

Includes taxes & fees

Deluxe Club Room, Twin Bed Non Refundable

Non-refundable
Breakfast Included
20% OFF$441.06

$352.85

Includes taxes & fees
Deluxe Room, 1 King Bed (Club) - Photo 1
Deluxe Room, 1 King Bed (Club) - Photo 2
Deluxe Room, 1 King Bed (Club) - Photo 3
1/3

Deluxe Room, 1 King Bed (Club)

1 King Bed377-sq-foot room with city views Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Refrigerator, free minibar items, espresso maker, and electric kettleSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, free newspaper, and desk; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Thin carpet in roomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

35 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Deluxe Club Room, 1 King Bed

Non-refundable
Room Only
20% OFF$338.71

$270.97

Includes taxes & fees

Deluxe Club Room,1 King Bed

Free cancellation
Before Jun 28 (1 days)
Room Only
20% OFF$374.56

$299.65

Includes taxes & fees

Deluxe Club Room, 1 King Bed

Non-refundable
Breakfast Included
20% OFF$396.19

$316.95

Includes taxes & fees

Deluxe Club Room,1 King Bed

Free cancellation
Before Jun 28 (1 days)
Breakfast Included
20% OFF$438.14

$350.51

Includes taxes & fees
Suite, 1 King Bed (Prestige) - Photo 1
Suite, 1 King Bed (Prestige) - Photo 2
Suite, 1 King Bed (Prestige) - Photo 3
Suite, 1 King Bed (Prestige) - Photo 4
Suite, 1 King Bed (Prestige) - Photo 5
Suite, 1 King Bed (Prestige) - Photo 6
Suite, 1 King Bed (Prestige) - Photo 7
1/7

Suite, 1 King Bed (Prestige)

1 King Bed452-sq-foot room with city views Layout - Bedroom Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Refrigerator, free minibar items, espresso maker, and electric kettleSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, single sofa bed, and free newspaper; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Thin carpet in roomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

42 m2
Sleeps 6
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Prestige Suite, King Bed, Partial Haram Plaza View

Non-refundable
Room Only
20% OFF$413.83

$331.06

Includes taxes & fees

Prestige Suite, King Bed, Partial Haram Plaza View

Non-refundable
Breakfast Included
20% OFF$471.29

$377.03

Includes taxes & fees
Classic Twin Room, 2 Twin Beds - Photo 1
Classic Twin Room, 2 Twin Beds - Photo 2
Classic Twin Room, 2 Twin Beds - Photo 3
1/3

Classic Twin Room, 2 Twin Beds

2 Twin Beds355-sq-foot room with city views Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Refrigerator, free minibar items, espresso maker, and electric kettleSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, free newspaper, and desk; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Thin carpet in roomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

33 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Classic Room Twin Bed

Non-refundable
Room Only
20% OFF$293.11

$234.49

Includes taxes & fees

Classic Room Twin Bed

Free cancellation
Before Jun 28 (1 days)
Room Only
20% OFF$324.14

$259.31

Includes taxes & fees

Classic Room Twin Bed

Non-refundable
Breakfast Included
20% OFF$350.59

$280.47

Includes taxes & fees

Classic Room Twin Bed

Free cancellation
Before Jun 28 (1 days)
Breakfast Included
20% OFF$387.69

$310.15

Includes taxes & fees

Classic Room Twin Bed

Free cancellation
Before Jun 28 (1 days)
Half Board
20% OFF$472.44

$377.95

Includes taxes & fees
Classic Room, 1 King Bed - Photo 1
Classic Room, 1 King Bed - Photo 2
Classic Room, 1 King Bed - Photo 3
Classic Room, 1 King Bed - Photo 4
1/4

Classic Room, 1 King Bed

1 King Bed355-sq-foot room with city views Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Refrigerator, free minibar items, espresso maker, and electric kettleSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, free newspaper, and desk; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Thin carpet in roomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

33 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Classic Room King Bed

Non-refundable
Room Only
20% OFF$277.66

$222.13

Includes taxes & fees

Classic Room King Bed

Free cancellation
Before Jun 28 (1 days)
Room Only
20% OFF$324.14

$259.31

Includes taxes & fees

Classic Room King Bed

Non-refundable
Breakfast Included
20% OFF$331.96

$265.57

Includes taxes & fees

Classic Room King Bed

Free cancellation
Before Jun 28 (1 days)
Breakfast Included
20% OFF$387.69

$310.15

Includes taxes & fees

Classic Room King Bed

Free cancellation
Before Jun 28 (1 days)
Half Board
20% OFF$472.44

$377.95

Includes taxes & fees
Superior Room, 1 King Bed (Partial Haram Plaza view) - Photo 1
Superior Room, 1 King Bed (Partial Haram Plaza view) - Photo 2
Superior Room, 1 King Bed (Partial Haram Plaza view) - Photo 3
Superior Room, 1 King Bed (Partial Haram Plaza view) - Photo 4
1/4

Superior Room, 1 King Bed (Partial Haram Plaza view)

1 King Bed334-sq-foot room with city views Layout - Bedroom Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Refrigerator, free minibar items, espresso maker, and electric kettleSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, free newspaper, and desk; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Thin carpet in roomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

31 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Superior Room, 1 King Bed, Partial Haram Plaza view

Non-refundable
Room Only
20% OFF$320.69

$256.55

Includes taxes & fees

Superior Room, 1 King Bed, Partial Haram Plaza View

Free cancellation
Before Jun 28 (1 days)
Room Only
20% OFF$354.65

$283.72

Includes taxes & fees

Superior Room, 1 King Bed, Partial Haram Plaza view

Non-refundable
Breakfast Included
20% OFF$378.19

$302.55

Includes taxes & fees

Superior Room, 1 King Bed, Partial Haram Plaza View

Free cancellation
Before Jun 28 (1 days)
Breakfast Included
20% OFF$418.21

$334.57

Includes taxes & fees

Superior Room, 1 King Bed, Partial Haram Plaza View

Free cancellation
Before Jun 28 (1 days)
Half Board
20% OFF$502.95

$402.36

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
Junior Suite - Photo 7
Junior Suite - Photo 8
Junior Suite - Photo 9
Junior Suite - Photo 10
1/10

Junior Suite

2 Twin Beds484-sq-foot room with city views Layout - Bedroom Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Refrigerator, free minibar items, espresso maker, and electric kettleSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, free newspaper, and desk; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Thin carpet in roomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

45 m2
Sleeps 4
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

JUNIOR SUITE Prestige Suite, 1 King Bed

Non-refundable
Room Only
20% OFF$441.93

$353.54

Includes taxes & fees

JUNIOR SUITE Prestige Suite, 1 King Bed

Non-refundable
Breakfast Included
20% OFF$451.73

$361.38

Includes taxes & fees

Junior Suite , 1 King Bed, Partial Haram Plaza view

Free cancellation
Before Jun 28 (1 days)
Room Only
20% OFF$457.61

$366.09

Includes taxes & fees
Suite, 1 Twin Bed (Prestige) - Photo 1
Suite, 1 Twin Bed (Prestige) - Photo 2
Suite, 1 Twin Bed (Prestige) - Photo 3
Suite, 1 Twin Bed (Prestige) - Photo 4
Suite, 1 Twin Bed (Prestige) - Photo 5
Suite, 1 Twin Bed (Prestige) - Photo 6
Suite, 1 Twin Bed (Prestige) - Photo 7
1/7

Suite, 1 Twin Bed (Prestige)

1 Twin Bed452-sq-foot room with city views Layout - Bedroom Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Refrigerator, free minibar items, espresso maker, and electric kettleSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, single sofa bed, and free newspaper; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Thin carpet in roomEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

42 m2
Sleeps 6
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Prestige Suite Partial Haram Plaza view, Twin Bed

Non-refundable
Room Only
20% OFF$413.83

$331.06

Includes taxes & fees

Prestige Suite Partial Haram Plaza view, Twin Bed

Non-refundable
Breakfast Included
20% OFF$471.29

$377.03

Includes taxes & fees

Guest Reviews

8.4
Excellent210 verified reviews
AI Summary

Guests highly rate the outstanding service from concierge and frequently praise the great food and beverage options.

Categories

Cleanliness7.8
Service8.8
Location8.8
Room Quality8.3
Amenities8.2
Value for Money8.3
Food and Beverage8.5
Overall Experience8.3

Select topics to read reviews

1
135dil_massalDUBAI, EMIRATE OF DUBAI
Verified booking
Couples
Standard Room
Stayed in Dec 13, 2025

"The best service"

10.0

Great location and very very good service. Sara from reception is very kind and professional: every time we approach she makes extra step to make our stay more comfortable. Mr.Ahmed i think HSKP manager is the most polite and quick person who solved all our issues even without us asking. Mr.M.Ali from the restaurant is amazing and kind. Mr.Kareem from breakfast of course and many more other Ladies and Gentlemen who work hard to make the stay of the guests memorable. BRAVO 👏. Ah also I must say dinner buffet was very surprisingly great: food was flowing: so delicious and beautifuly presented. Love Sofitel Medinah

Helpful?
I
Izketambola
Verified booking
Couples
Standard Room
Stayed in Dec 8, 2025

"Sofitel Hospitality is awesome"

10.0

Sofitel would always be my only choice of hotel in Madinah. The suites was superb. The foods amazing. Special thanks to Chef Rani for providing us the Asian food especially the “Pengat Pisang”. As a diamond member, I am so overwhelmed with her and especially Sofitel Hospitality. Hope to see Rani in my next visit.

Helpful?
S
swapanhAULNAY-SOUS-BOIS, SEINE-SAINT-DENIS, ILE-DE-FRANCE
Verified booking
Couples
Standard Room
Stayed in Dec 5, 2025

"Perfect"

10.0

The receptionist Mr Anas was very gentle person he very good & helpful...also hotel is very good location & room was massive & comfortable....In sha Allah I will come again same place

Helpful?
6
664jasminj
Verified booking
Family
Standard Room
Stayed in Dec 5, 2025

"Madinah - Sofitel"

10.0

5/5 : Mir Sagor is really helpful and attentive towards needs of my family . This is my second time staying here with my family. Distance is really near to Masjid Nabawi, Thank you Mir Sagor for making it easier for us to navigate here .

Helpful?
3
311ayeshak
Verified booking
Family
Standard Room
Stayed in Dec 4, 2025

"Our 2nd Time Staying at Sofitel - good stay, could improve a few things."

8.0

This is our second time staying at Sofitel Madinah. It was an overall pleasant experience. Rooms were lovely, hotel smelt divine, was clean and the location is great. We checked our luggage in via the Harmain Train baggage service however our luggage did not turn up to the hotel as planned. We attempted to contact Harmain Station/SPL however they were not helpful at all and extremely dismissive. Then we spoke to several people at the hotel reception on level M, unfortunately they were also unhelpful. We then went to concierge on the Ground Level and spoke to Faisl Badr & even with the language barrier, he took his time to listen and got a colleague to translate. Faisl requested for a contact of his to try and locate our luggages - this external person also went above and beyond to help us. Our luggages were still not located by the time Faisl's shift had ended and another person from the concierge (did not get his name but he was fair skin, young, was working the night shift on 23/11/2025) took it upon himself to take over and track our luggages which was sent to another nearby hotel. We were extremely grateful for this because if it wasn't for them, who knows what would have happened as the SPL service have yet to respond!! Also I would like to thank Badr (also from the concierge team) for his kind acts of service when in need. One thing which was disappointing was the service from a few members of the reception staff on the M level. When we approached a man at the desk (late shift on 23/11/2025 to seek help with our luggage issue, before even listening to what our query was, he had an attitude and said "Yes, what do you want" - I was not impressed at all with his tone and he immediately could tell so then smirked. I was not going to deal with him so luckily someone more senior turned up and directed us to the concierge. Also we asked for guidance on several occasions as we were having problems with our hotel room telephones however the reception team were not helpful AT ALL regarding this matter. The reception staff on the level M could honestly learn a thing or two from the concierge team who as a whole, presented excellent customer service, from the desk staff to the bell boys and doormen. Overall it was a good stay and I would stay again but please make the necessary improvements.

Helpful?
L
L0Lana84SUEZ, SUEZ GOVERNORATE
Verified booking
Friends getaway
Standard Room
Stayed in Dec 4, 2025

"Madina"

10.0

Very nice and beautiful and clean hotel with a very kind stuff The stuff had a great hospitality We had a lovely stay there

Helpful?
M
mohamedsL4404TV
Verified booking
Solo travel
Standard Room
Stayed in Dec 2, 2025

"Spectacular"

10.0

Ms. Raha Hindi who was behind the counter gave me the best service any hotel has ever given me she deserves a raise and a promotion. I was randomly chosen as guest of the day and was literally spoiled by the hotel’s generous hospitality!

Helpful?
6
61azruli
Verified booking
Family
Standard Room
Stayed in Dec 2, 2025

"Good and Careful Service"

10.0

Mohammad Arif and Siah (supervisor) ensure my room clean and nice. We are very happy with their service. Will come again.

Helpful?
N
nuratuu
Verified booking
Couples
Standard Room
Stayed in Dec 1, 2025

"Lovely experience."

10.0

I enjoyed my stay in the hotel, Saddam housekeeping, who did room service and room cleaning was very good. I will come back again.

Helpful?
7
727teddym
Verified booking
Couples
Standard Room
Stayed in Nov 30, 2025

"Review"

10.0

Alyasher and Aziz make a good service, house keeping. Always asked us if we need anything. I recommanded them and the others Thanks for all

Helpful?