Dormy Inn Matsumoto Natural Hot Spring

LOCATION - excellent for touring and back and forth walking to train station. Straight flat walk. We love Matsumoto - it is so liveable and nice vibe, most folks blow in and see the castle and blow out. We stayed three nights and did hiking day trips from here. Go see the castle at night. STAFF - super efficient, friendly, helpful ROOM - triple room (double and twin bed) for the two of us. Perfect comfort AMENITIES - fridge, kettle, instant coffee/tea. Free coffee in lobby. Lounge clothes to wear in hotel and up the lovely rooftop Onsen. (traditional - separate mens/ladies) they give you instructions if you need info. We used Onsen facilities instead of our own shower etc to get ready in the morning and at night before retiring. Never used the restaurant or free Ramen at night, just the free coffee. . We just ate our hard boiled eggs etc from 7/11 purchased the day before and put in fridge overnight. For fab fab Indian Curry - Doon Shokudo Indoyama TiNY negative - There is a food smell in the lobby and floors of the food from restaurant - but not in the room. So that is OK

The hotel is close enough to the train station that we could roll our luggage there. It's also not that far to walk to sites of interest. So overall, it has a great location. The most surprising was its spa. Considering the cost value of the hotel (reasonably priced), it probably had one of the nicest spas we used during our travels in Japan. Really enjoyed it. The rooms are clean and we slept well. Its definitely worth a stay if passing through Matsumoto.

The hotel was very clean, the staff was very courteous, and the room was pretty large by Japanese standards. What heavily disappointed me was their tattoo policy for the public bath. I've done a good deal of research and fully understand the history of tattoos, and the taboo within Japanese culture regarding them. But in a day in age when the country was hosting the Rugby World Cup while we were there, and next year Tokyo will be hosting the Summer Olympics to not allow anyone with tattoos that can't be covered by an 8x13 cm patch is quite archaic. We stayed at this hotel on our second to last night in Japan after having spent the previous 16 days traveling all over central Honshu and were really looking forward to relaxing our sore muscles in the baths, and were very sadly disappointed when we were told we couldn't use the facilities. In America this would be called discrimination.

We love the Dormy chain, which never fails to offer great value and a relaxing, comfortable stay. The room was clean as usual. The window opened only a bit but there was good aircon (Japanese hotel rooms can be stuffy). Good western style beds. Nice toasty baths upstairs. There was a bit of a food smell in the corridors at breakfast time. That said, the breakfast spread was more generous than usual. We loved the local apple juice. The staff was very helpful. We arrived before check-in time and when we returned our bags had been taken up to the room. We highly recommend Dormy!

The room is little bit small but comfortable. The spa is excellent.

This hotel is located at a very convenient location, less than 10 minutes walk from the JR station. I arrived a bit earlier than the usual check-in time and they were very helpful and asked me to wait at the lobby seating area to get my room ready. There is a small onsen inside the hotel. It is clean and comfortable. They also have the noodles as night snack which is not to be missed. Room rate is very reasonable but do not expect a very large room as it is a business hotel.

Free onsen and fabulous breakfast. The staff are super friendly and helpful. I highly recommend Dormy Inn.

Hotel is very central. Staff is very professional and helpful. Forgot some things in the room, they were very helpful, by sending them to my next hotel. The only remark I have is that once you put your car at the parking, every time you take the car out, you have tom pay again... This is a bit strange, as hotels in Japan always allow you to move your car from their parking, and charging you only once. Over all, a very pleasant stay, breakfast was EXCELLENT !!! If you put on your door the sign of : cleaning is not needed, then you will get a nice small present from the reception. In the evening, they have a small meal for free at the lobby-restaurant.

Good location for station and castle. Onsen is nice. Rest of hotel basic and breakfast poor.

It is great to have an onsen as part of the hotel.