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9 / 10 Guest Rating

Dormy Inn Matsumoto Natural Hot Spring

2-2-1 Fukashi, Matsumoto, Nagano, 390-0815, Matsumoto, JP

Dormy Inn Matsumoto Natural Hot Spring - main view

About the Property

Discover a serene oasis at Dormy Inn Matsumoto Natural Hot Spring, where comfort meets wellness in the heart of Matsumoto.

Relaxation and Wellness
Indulge in our rejuvenating hot springs and soothing sauna, offering the perfect escape for relaxation after a day of exploring.

Comfortable Accommodations
Choose from 114 spacious, air-conditioned rooms equipped with modern amenities such as refrigerators, flat-screen televisions, and complimentary high-speed internet to ensure a restful stay.

Exquisite Dining Options
Savor delicious meals at our on-site restaurant, HATAGO, where delightful local cuisine awaits to tantalize your taste buds.

Experience the charm and tranquility of Matsumoto—make your reservation today!

Facilities & Amenities

24-hour front desk
Luggage storage
Sauna
Wheelchair accessible
Elevator
Television in common areas
Smoke-free property
Parking (limited spaces)
Self parking (surcharge)
Shared microwave

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children stay free when occupying the parent or guardian's room, using existing bedding.The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Cashless payment methods are available for all transactions.Contactless check-out is available.Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room, Non Smoking  (No specific view, 15sqm) - Photo 1
Double Room, Non Smoking  (No specific view, 15sqm) - Photo 2
Double Room, Non Smoking  (No specific view, 15sqm) - Photo 3
Double Room, Non Smoking  (No specific view, 15sqm) - Photo 4
Double Room, Non Smoking  (No specific view, 15sqm) - Photo 5
Double Room, Non Smoking  (No specific view, 15sqm) - Photo 6
1/6

Double Room, Non Smoking (No specific view, 15sqm)

1 Double Bed161 sq feet Internet - Free WiFi and wired internet accessEntertainment - 32-inch flat-screen TV with digital channelsFood & Drink - Refrigerator and electric kettle Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, a toilet with electronic bidet, and slippersPractical - Laptop workspace, phone, and iron/ironing board (on request)Comfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

15 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerRefrigerator

Double Room-Non-Smoking 【No View】

Non-refundable
Room Only
20% OFF$118.75

$95

Includes taxes & fees

Double Room-Non-Smoking 【No View】

Non-refundable
Breakfast Included
20% OFF$152.95

$122.36

Includes taxes & fees
Queen Room Non-Smoking - Photo 1
Queen Room Non-Smoking - Photo 2
Queen Room Non-Smoking - Photo 3
Queen Room Non-Smoking - Photo 4
Queen Room Non-Smoking - Photo 5
Queen Room Non-Smoking - Photo 6
Queen Room Non-Smoking - Photo 7
1/7

Queen Room Non-Smoking

1 Queen Bed172 sq feet Internet - Free WiFi and wired internet accessEntertainment - 32-inch flat-screen TV with digital channelsFood & Drink - Refrigerator and electric kettle Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, a toilet with electronic bidet, and slippersPractical - Laptop workspace, phone, and iron/ironing board (on request)Comfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

16 m2
Sleeps 3
1 Queen Bed (150-160 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerRefrigerator

Queen Room Non-Smoking

Non-refundable
Room Only
20% OFF$117.7

$94.16

Includes taxes & fees

Queen Room Non-Smoking

Non-refundable
Breakfast Included
20% OFF$151.34

$121.07

Includes taxes & fees
Twin Room, Non Smoking - Photo 1
Twin Room, Non Smoking - Photo 2
Twin Room, Non Smoking - Photo 3
Twin Room, Non Smoking - Photo 4
Twin Room, Non Smoking - Photo 5
Twin Room, Non Smoking - Photo 6
Twin Room, Non Smoking - Photo 7
1/7

Twin Room, Non Smoking

2 Twin Beds236 sq feet Internet - Free WiFi and wired internet accessEntertainment - 32-inch flat-screen TV with digital channelsFood & Drink - Refrigerator and electric kettle Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, a toilet with electronic bidet, and slippersPractical - Laptop workspace, phone, and iron/ironing board (on request)Comfort - Air conditioning, daily housekeeping, and heatingNon-Smoking

22 m2
Sleeps 4
2 Twin bed (90-99 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerRefrigerator

Standard Twin Room - Non-Smoking

Non-refundable
Room Only
20% OFF$143.7

$114.96

Includes taxes & fees

Standard Twin Room - Non-Smoking

Non-refundable
Breakfast Included
20% OFF$176.01

$140.81

Includes taxes & fees

Guest Reviews

9
Exceptional133 verified reviews
AI Summary

Guests highly rate the onsen and frequently praise the comfortable room.

Categories

Cleanliness9.0
Service9.0
Location9.0
Room Quality9.0
Amenities9.0
Value for Money9.0
Food and Beverage9.0
Overall Experience9.0

Select topics to read reviews

C
CLau888usUS
Verified booking
Couples
Standard Room
Stayed in May 8, 2019

"Convenient location"

6.0

Very conveniently located about 10 minutes from Matsumoto station and short walk from Nakamachi Street. We arrived at the hotel parking lot at around 4:30pm but saw the sign parking lot full. We were then directed by the hotel staff I think responsible for parking matters to park at a parking lot just next door. Dormy Inn is a well-known business hotel good for a short stay and provide convenience. Check in was smooth and at hotels like this you need to settle payment at check in. There is free apple juice available in the lobby. We booked a relatively bigger size room by this hotel standard, though still not really big. The doorstep at the washroom is a bit tricky that may pose danger to guests. The hotel has an onsen bath on the top floor with both indoor and outdoor bath. That is nice in a city hotel. You do not have to much room to maneuver, but if you do not spend much time inside the room it is ok. Cold and warm air conditioning is provided, other amenities is all available. Washing basin is located outside of washroom so it is more convenient. Another benefit is that free ramen (noodle in soup) is available to all guests in the night time from 9:30 to 11:00pm, though portion is about half the normal size. We went to a cafe nearby for breakfast, in fact there are quite many nice restaurants in the area accessible by walking.

Helpful?
J
jlai0316cnCN
Verified booking
Family
Standard Room
Stayed in Apr 25, 2019

"Nice free onsen and ramen "

8.0

Stayed one night after visiting the alpine route. The hotel is located in the walkable distance from the JR station (just walk straight then you can see the hotel). There’s a number of restaurants nearby. The outdoor onsen is very nice (probably one of the best in Dormy Inn) and the free ramen at night is a highlight. However, the room is not very clean and some dusts are found in the table, tissue box, and tv.

Helpful?
J
Jh
Verified booking
partner
Standard Room
Stayed in Apr 4, 2019

"Excellent"

8.0

The room is relatively bigger and the toilet and basin are separated. It's good if 2 or more persons are sharing the room. There is a sliding door in the room which helps to filter noise too. Breakfast is not a wide spread as international buffet but hearty Japanese style and a small corner for Western bread and waffles. Great if you want to have Japan experience.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Feb 6, 2019

"Spacious, homely perfection"

10.0

Brilliant business hotel with all the Japanese perks! Room- spacious, enter the room via first a little mud room to remove your shoes and which the vanity and the bathroom is situated - which we used as a laundry room to dry our clothes Bed was comfortable with room enough for your luggage Amenities- onsite onsen - hot cold pool and sauna intact with free Laundry services Free ramen post 930pm Breakfast - Japanese breakfast was great. Continental breakfast was simple but balanced

Helpful?
D
Doreen
Verified booking
Standard Room
Stayed in Nov 11, 2018

"Exceptional"

10.0

Staff friendly and helpful. Close to train station. Room was clean, comfy beds. Spa also very clean and pleasant with all amenities. Breakfast was delicious. Would definitely stay again.

Helpful?
M
mctz666usUS
Verified booking
Couples
Standard Room
Stayed in Nov 6, 2018

"Good location, friendly staff, but air quality needs improvement"

6.0

We had been very happy with the Dormy Inn in Nagasaki Shinchi in 2013, so we did not hesitate to book this Dormy Inn when its location was convenient to where we want to go in Matsumoto. We booked a 236 sq-ft "Standard Twin Room Non-Smoking", and were assigned Rm 606. I did not like the layout of the room at all, instead of a long and skinny room our room was short and wide, with a wash basin to the right, the shower/toilet to the left, and a sliding door dividing this area from the sleeping area. As a result, the sleeping area was crowded, I did not feel it was as roomy as what I expected from a 236 sq-ft room. PRO: good location, friendly staff, laundry machine and onsen on site. CON: The lobby and the adjacent breakfast area had a persistent fly-oil smell in the air from cooking in the kitchen. I think management needs to do something about this.

Helpful?
M
MadamJosephineauAU
Verified booking
Couples
Standard Room
Stayed in Sep 29, 2018

"There has to be better value hotels than this in Matsumoto"

4.0

We chose this hotel due to its location close to the Station and the T.A rating, but we found it really ordinary and really expensive in comparison to other hotels that we stayed in during our 8 weeks in Japan. We paid 24,000Y for a Double Room and luckily we were there for just 1 night, using it as the staging point for the Alpine Route. Our room was tiny, the double bed was pushed up against the wall. The shower/toilet room covered about a metre square (3 feet square). Just as well we had our luggage transferred to our next hotel as we couldn't have fitted ourselves and the bags in the room at the same time. It was a dowdy room, just so lucky the weather was nice and we weren't cooped up in this depressing space. The best thing that I can say about this hotel were the staff, who despite limited English were super sweet and very efficient. There must be better places to stay at this price level or lower in Matsumoto. This is probably the first time we have been super disappointed in a hotel with a good TA review in 10 years of travelling.

Helpful?
W
W
Verified booking
Standard Room
Stayed in Aug 6, 2018

"Good location /staff/Bed/Spa...High recommend"

10.0

ออกจากสถานี ลากกระเป๋าเดินตรงไปถนนหลักอย่างเดียว โรงแรมอยู่ฝั่งขวามือ ติดแยกซอยที่ 3 ระหว่างทางจะผ่านร้าน Family mart ร้านราเมง(อร่อย) ทางโรงแรมมีบริการราเมงมื้อดึกให้ตอน 9:30 เชคอินแล้ว ออกจากโรงแรม เดินตรงขึินไปสี่แยกที่มี Family mart ตรงมุมบนขวา เลี้ยวซ้าย ข้ามแยก เดินตรงตลอดโลด สุดทางที่ปราสาทมัตสึโมโต้เที่ยวก่อนเลยค่ะ บ่าย ค่ำ ดึก ก็เปิดตลอด โดยเฉพาะแสงยามเย็นหน้าร้อน ทำให้ฉากหลังปราสาทเปลี่ยนสีตลอดจนถึงตอนเล่นไฟกลางดึกเลย เที่ยวเหนื่อยซก แช่สปาคลายเมื่อย เตียงนอนนุ่ม หลับสนิท ตื่นสดชื่น มีพลังเที่ยวต่อได้ค่ะ หน้าร้อน พักที่มัตสึโมโต้ ต้องออกเที่ยวเช้าตรู่เพื่อต่อรถรอบแรกๆ ไปคามิโกชิ หรือ hakuba-happo จะได้ treaking ได้ทั้งวัน วิวทุ่งนารอบเมืองมัตสึโมโต้ เวลานั่งรถไฟผ่าน สวยที่สุดเลย

Helpful?
9
983carriez
Verified booking
Couples
Standard Room
Stayed in May 27, 2018

"One of the best hotels we had in Japan"

10.0

close to the train station, clean rooms, free rooftop onsen, plus when we went they were doing free late night ramen for all guests which was a nice touch. We didnt buy the breakfast option as we were leaving before breakfast opened the next day.

Helpful?
N
nattydefusUS
Verified booking
Couples
Standard Room
Stayed in May 26, 2018

"two night stay review"

6.0

We stayed for two nights. This hotel is located close to the train station and the loop buses route. The breakfast did not have the regular western food options but the Japanese options were doable. The staff was friendly. The only reason I could not rate this hotel higher than avearage is due to the disgusting condition of the box springs for the two beds. They need to be trashed. Considering what we paid per night this was not expected. I attached pics. Providing a safe in the room would also be helpful.

Helpful?