Hacienda Puerta del Cielo Eco Lodge & Spa

The view and staff service

The road is to hard

They never give it to me the Adress and I was lost, I call the staff and never answer my call. The worst service .

The views were amazing!

Super friendly amazing staff. They really go out of their way to make your trip special

breakfast OK.

No walks, excursions, ways to get out of this isloted spot. Cold shower, no view, no water bottle. Over €150 was outrageous for what you got for it - a rip-off!

Great views, wonderful pool, fridge in the room and the personnel is so kind!

Nothing

An amazingly beautiful resort with staff that did everything they could to accommodate all of my needs. It had a pool and some of the best views in Nicaragua.

The place is small and beautiful, built very well out of good natural materials. The food is simple (chicken, etc) but done very well, tamales at lunch on Saturday were amazing. The attitude of staff was curios. Getting hot water to work required multiple reminders and 40 minutes to solve. You need to specifically ask for it every time you want to use it. The first day the staff refused to clean our room, remarkable as we were the only guests staying. A scorpion climbed into an unmade bed and bit one of us in the middle of the night, which was unpleasant. It took us a while to find the offending creature, hidden in a blanket. Later during the stay a sensible English-speaking manager arrived and things worked better.

Qué nunca lo encontré. Qué fue una estafa. este Hotel no Existe.

The staff was amazing! The meals and friendly service made our stay very memorable. The lodge setting was spectacular. We loved our time there!