Quinta da Palmeira - Country House Retreat & Spa

Location, breakfast, pool.

You have to pay extra money for everything:spa, sharing the room with your child, coffee. For instance, a coffee made (self-service) with a dolce gusto machine costs 3,75 euros. Normally I get this kind of coffee for free in every hotel I stay. There’s no fridge/freezer in the room. In this area of Portugal it gets very hot in August, this kind of facility is found in nearly every hotel. There’s a restaurant, but they won’t serve you dinner unless you book the table until 14h in the afternoon. You have to say a day before what would you like to have for breakfast..Bottom line it’s sold as a luxury retreat but you have to pay for everything like you’re in a low cost retreat.

All! Absolutely peace!

I am writing to express my extreme dissatisfaction with my recent experience at the hotel, Quinta da Palmeira Country House. On 17/08/2023, I made a reservation for two adults and one infant for a two-nights stay. The reservation was made through Booking.com and was confirmed. When I arrived at the hotel, I was informed by the owner that I could not be accommodated because the only room available was in the main house and that my daughter, who is one month old, would be too noisy and disturb the other guests. I was very surprised by this response, as at the hotel page on Booking.com states that it is "family-friendly" and there is no mention of any age restrictions. Additionally, the hotels at the surrounding area were fully booked, so no other options for us with a baby. I was very polite to the owner, but he was very rude and unhelpful. He told me that there was nothing he could do and that I should find another place to stay at 8pm. I am very disappointed with the owner's attitude and the way I was treated. I would never recommend this hotel to anyone and I would never stay there again. I expect with this to prevent other people from having the same unpleasant experience I had.

The hotel is very well kept, amazing views from the pool which has a convenient but not cheap honesty bar. Not sure if the pool was heated or it was because of the warm weather but it was a plus for the kids! The room was very comfortable, large and perfectly cleaned. Only downside was no A/C. Jack the owner and the lady at breakfast were very polite and professional in every interaction and kind enough to charge our EV - there is only one Tesla charger. Breakfast had all the basics with fresh ingredients. Hotel is very well located if you’re looking to explore the beautiful surrounding villages of Piodao, Benfeita, Coja and Fraga da Pena.

The place is amazing, and the staff is very friendly and helpful.

A beautiful and relaxing location. great hospitality. jack was a very attentive host. The food was delicious. we liked it very much.

The interior design is very luxorious and rooms are spaceious. Pool is clean and with a very nice view. Unfortunately our perfect experience was ruined by the behaviour of the host who wasn't friendly at all and my every request received a firm "no". We felt more like a liability than welcomed guests. That was the only place in Portugal where we didn't meet a smiling face and received a warm welcome.

Helt fantastisk lille perle. Vores ophold blev forlænget to dage, pga. af møder. Værten var utrolig hjælpsom. Komfort bedømmes ikke i top - jalousidøre fra soverum til toilet/badeværelse er ikke lige min stil, men kompenseres rigeligt af alt det andet stedet byder på