Crown Regency Resort & Convention Center

Air conditioner not working. Television malfunctioning and no hot water. Not worth for the money. Avoid this hotel

まずチェックインでパソコンのパスワードロックがかかったりスタッフがダラダラしたりで1時間以上待たされた。施設内は老朽化しており清潔感もイマイチ。朝食は品数が少なく味も微妙。2日目は朝食ブュッフェをやめて外食にしました。この価格帯でこの酷さは初でした。

There's no ambience at this hotel. No room service for food although they have a menu. Towels are looking very old. Disappointing would not recommend it at all. This hotel Caters for mass tourist.

늦은시간까지 너무시끄럽고 조식음식이 중국인중심이어서 먹기불편했습니다. 또한 복층으로된방을 선택했는데 이층에있는 화장실물이 잘빠져나가지않아 아이가 미끄러져 크게다칠뻔했습니다.

這個飯店已經被素質低落且富而無禮的大陸華人給佔滿了, 連帶的服務的菲律賓服務生前台非常不禮貌 身為ㄧ個旅遊業者前往長灘島20幾次的經驗 這次是最差的 每天的早餐供應時間7-9點就是ㄧ場戰爭 不只質量很差 完全配不上他的飯店星等 非常不建議帶著家屬去度假 甚至歧視大陸籍旅客 極少數浪費的行為 對於水果與蔬菜採用分配 讓人感覺有乞討得委屈感 客房服務也極差 本人升等住宿POOL SIDE房樓中樓 全家人都在ㄧ樓脫下戶外鞋 客房服務生卻在我全家人面前 直穿鞋子踩踏上ㄧ二樓 床上有沙礫 每日飯店的補充礦泉水 只有當我跟前台投訴後有送兩瓶 隔天又忘記了要補充 淋浴間的洗浴用品時時沒有補充到位 每天飯店的大堂就是滿滿的旅行團客 不停的導遊用麥克風嘶吼 飯店的服務生 也欺負中國籍旅客不懂陰文 當我家人用流利的英語 才有合理的服務 The hotel has been filled with low-quality and rude Mainland Chinese, polite reception of the associated services in the Philippines is very rude As a tourist to Boracay 20 times the experience of this is the worst daily breakfast supply time is 7-9 points ㄧ war Not only poor quality is not fully equipped with his hotel star is not recommended to go on vacation with their families Or even discriminate mainland travelers a very small amount of waste behavior for the distribution of fruits and vegetables make people feel beggarly sense of grievance Room service is also very poor, I upgrade accommodation POOL SIDE House floor, the whole family are off ㄧ floor, outdoor shoes The room waiter stamped on the second floor with my shoes in front of my whole family  Bed of gravel Daily mineral water in the hotel only when I complained to the front desk to send two bottles The next day I forgot to replenish the bathroom shower products from time to time without replenishment Every day, the hotel lobby is full of tour guides off non-stop guide with a microphone roar

We made a reservation of Superior room. At the check in they try to give us a very poor room in a different building. We didn’t checked in, but they charged us with the fool amounts. We asked Expedia for refund but Expedia didn’t succeed to make it happen. I’ll never recommend this hotel. We’re very upset.!!!!

대스크직원들 불친절 짜증날 정도로 느리고 신속하게 처리되는게 하나도없었다. 샤워할때는 뜨거운물도 나오질않고... 맘에 든건 수영장에 인공서핑 가격은좀비싸다.

First impression of the hotel lobby was nice. The room was spacious and clean. Breakfast, although not included, was average. The pool area was fun for kids but there was not a lot of places to sit. While the hotel advertises surfing and underwater activities, it's all extra charge even as a hotel guest. Within walking distance of restaurants, shopping and the beach so there was no need to take a taxi or tricycle.

家族７人、２部屋3日間宿泊しました。 ベットのシーツ、バスタオル、ゴミ箱等は毎日綺麗にしてくれましたが 床のごみや髪の毛のが入室時から気になり廊下の汚さ夜中まで韓国人や中国人の声や ドアの開閉音がうるさいのも気になります。 何よりエレベーターが３～４つあるうちの１つしか可動しないのは 迷路の様な広くて大きいホテルだけにロビーまで行くのに遠すぎて時間が掛かりすぎますね。 ステーション２まで近く立地条件と熱いお湯が絶えず出るのは◎です。 ホテルのプールで遊んでる人が少なく私たちは一度も利用しませんでした。 WI-FIは部屋の場所に寄りますが４階J棟は全くつながらず みんな１階まで降りて行っていました。 周りに飲食店やコンビニ、ランドリーもあり目の前をバイクタクシーが絶えず走っており その点は不自由しませんでした。

Awful!!! I left after the first night and checked in elsewhere. I waited 5 hours for my room to be ready. Bathroom was awful. They have rooms without windows. After waiting for four and a half’s hours for a room I was moved to another location... and waited another hour to get a room. Disgusting place. Don’t go- avoid!