Crown Regency Resort & Convention Center

The Hotel is in a super tired state and is in need of wake up renovation

Not what i expected, photos on the net look alot better but the staff are extremely nice and welcoming

the room has no black out curtains it's a bit too bright at night i can't get sleep sometimes. big spacey bathroom. it has weak wifi inside our room. expensive entrance fee for empty and there's nothing to see much indide oceanarium. there was a agent for hotel time share named club ultima everywhere and will invite you for free dinner and free entrance at the oceanarium if you have time to waste which you could take advantage for this offer and refused to buy the the time share worth 499k pesos at the end.

Very friendly staff but was not competent enough. Hot water service is very bad. Literally no hot water was available for shower. One boiler for the entire hotel is no sufficient. Shower pressure is very low. Internet wifi password expired every couple of days and a hassle to update every time. Food was great for breakfast, however it was catered predominantly for chinese tourists. In-house water diving & pool staffs were exceptionally friendly and helpful. House keeping staff was exceptional good. Overall staffs were very kind and helpful, however, more work to be done on the service. Suggest assisting guests in crossing the road or some sort of traffic management system in place.

good experience except for 2 comments. the AC is not cold enough for me and my kids and the towels need to be replaced. towels are kind of old, thin and discolored.

Hotel ok, hotel staff accommodating, room is clean.

The employees are not ok specially the guards are rude. Their system for check in and check out is not good.

Boracay was great as always. From 1986 until now I was now for the 6th time here. Every time it is different, too crowded for me already, ok for 1, 2 days. Would actually prefer somewhere else come across, was fully booked. The hotel, in a room for at least more than 100 € I had to at least one large window, even better expect a balcony. However, the furnishings were very good.

Took 6k pesos for deposit didnt offer us breakfast then on checkout tried to charge for having 2 people when it clearly says up to 4 persons and free breakfast! The pool and everything is not attached must cross the street to get to main hotel. 3 days in a row did not have my reservatipn through hotels.

Overall the hotel/resort was nice. Nothing extraordinary though. Staff were lovely and always helpful despite how busy they always were. The location was good - on the main road and only a 5 minute walk to Station 2 beach. Wifi was terrible though - was basically non-existant. Especially frustrating when trying to confirm further details of the holiday and because the hotel boasted 'super-fast wireless internet' on the booking. Wave pool was broken and looked like it hadn't been used for months. The pool was large and shallow throughout. Outdoor bar area was nice. Overall, a nice resort-style hotel better suited for families.