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9.4 / 10 Guest Rating

Hotel on the Promenade

11 Arthurs Road, Cape Town, za

Hotel on the Promenade - main view

About the Property

Luxurious Boutique Hotel by the Sea

Stylish Accommodations: Immerse yourself in luxury with elegant rooms featuring walnut-colored floors and leather-back beds. Enjoy modern amenities like a private bathroom and a large flat-screen TV in every room.

Convenient Location: Just a stone's throw away from the Sea Point Promenade, our hotel offers easy access to the V&A Waterfront and Sea Point Pavilion. Explore the best of Cape Town within minutes from our doorstep.

Exceptional Services: Let us take care of your travel needs with our convenient airport shuttle service. Experience top-notch hospitality and make your stay truly unforgettable at Hotel on the Promenade.

Book now to indulge in a lavish seaside retreat at Hotel on the Promenade.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional664 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness9.3
Service9.8
Location9.8
Room Quality8.8
Amenities8.8
Value for Money9.3
Food and Beverage9.3
Overall Experience9.8

Select topics to read reviews

N
NataliyaeeEE
Verified booking
couple
Standard Room
Stayed in Jun 24, 2026

"Exceptional"

10.0

If you would like to feel like a truly special guest, then **Hotel on the Promenade** is definitely the place for you. Upon our arrival, we were pleasantly surprised to find a bottle of brut waiting for us in the room. We asked for slippers, and they were already in our room the very next day. On our last evening, we were also greeted with treats and a handwritten card with kind wishes. Mr. Eugene is exceptionally welcoming and customer-oriented. He was always happy to help us with recommendations and enjoyed having pleasant conversations with us. He is also an incredibly hardworking person. His workday ends very late and starts very early, yet he always looks impeccable. The hotel has an excellent location — the ocean is just a 1–2 minute walk away, and both Camps Bay and the Waterfront are conveniently close.

Helpful?
J
JulianobrBR
Verified booking
solo_traveller
Standard Room
Stayed in Jun 4, 2026

"Exceptional"

9.0

Muito simpático o local, o quarto é otimo, a comida é maravilhosa, localização boa

Helpful?
D
DestineeusUS
Verified booking
extended_group
Standard Room
Stayed in May 14, 2026

"Exceptional"

9.0
Helpful?
H
HeathergbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 14, 2026

"Exceptional"

10.0
Helpful?
A
AngelaauAU
Verified booking
couple
Standard Room
Stayed in May 10, 2026

"Excellent"

8.0
Helpful?
S
SallygbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 10, 2026

"Comfortable hotel with friendly, helpful staff, in the attractive Sea Point area of Cape Town."

10.0

The staff were friendly and helpful. The room was comfortable and quiet and accessible by lift. It was a short distance to the sea front, with a lovely promenade walk and amazing sunset views. As a solo female traveler I felt safe there.

Nothing

Helpful?
M
Melanie und TanjadeDE
Verified booking
family_with_children
Standard Room
Stayed in May 10, 2026

"Immer wieder schön"

9.0

Wir kennen das Hotel gut, daher waren wir wieder zufrieden. Besonderen Dank für unseren Aufenthalt geht an Eugene, Prudence und Tawanda

Nur wenige Kleinigkeiten

Helpful?
J
JanetzaZA
Verified booking
couple
Standard Room
Stayed in May 9, 2026

"Very Good"

7.0

The breakfast was excellent and the staff were amazing. Nice location.

The room was dark and the remote to the tv wasn’t working I’m sorry I booked here as the value was not good for the room I was given. Very dark

Helpful?
J
JanaeAE
Verified booking
couple
Standard Room
Stayed in May 8, 2026

"Exceptional"

9.0

We love the location, with great staff and excellent food.

Helpful?
S
S8645RUstevesSHANGHAI
Verified booking
Couples
Standard Room
Stayed in May 4, 2026

"Outstanding experience in a charming hotel"

10.0

We absolutely loved our stay at Hotel on the Promenade. A charming hotel, located in a peaceful, convenient location, one minute walk to the beach. The hotel was quiet, comfortable and clean. It has a wonderful restaurant with a wide variety of delicious dishes that are thoughtfully prepared. We felt so welcome. The most memorable part was Eugene and his team who were engaging, helpful, kind and went above and beyond expectations. Truly personalized, professional service provided by passionate people. Bravo!

Helpful?
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